Experience

Bernadette

• United Kingdom
• Design Services
• 1 - 100 Employee

• Junior UX Designer

  • Feb 2022 - Present



General Assembly

• United States
• Higher Education
• 700 & Above Employee

• User Experience Design Immersive Student

  • Aug 2021 - Nov 2021

  12 week immersive course that includes 5 design sprints- both individual and group projects and a final client project. All of these projects follow an agile framework that include various different methodologies such as interviews, competitor analysis, design studios, prototyping, usability testing. Alta Flora- Client Project- Health Mobile App- Teamwork. Tasked with looking into Alta Flora’s app, Eva to look at the current features of the app in order to increase its intuitiveness. Introduced new features and a new onboarding process for some clarity when first using the app. Zimbabwe Youth Biodiversity Network- Concept Project- Charity Website- Individual. Redesigned ZYBD’s website making it reactive to various viewports (mobile, tablet, desktop) as well as creating a Design System encompassing all UI elements. This project was then designed on Webflow. CityMapper- Concept Project- Travel Mobile App- Teamwork. Challenged with creating a new feature for Citymapper app for the post pandemic world. This project resulted in a “Discover” feature that would encourage users to learn and discover things in their local area. Trottinettes- Concept Project- E-commerce Website- Individual. Challenged with an E-commerce project where I redesigned the website for a local toy shop in North London keeping the “local toy shop feel”. For this project I conducted interviews, researched competitors, gathered insights, identified the current problems faced by Trottinettes. DearMe- Concept Project- App Solution- Individual. First UX project which started with identifying a colleague's personal pain point- which was the lack of motivation to keep up with her diary even though she gets really frustrated when she doesn't. This project was then extended to other users who also write diaries and gathered insights about what inspires and motivates users to keep diaries or journals. Show less



Liberty.

• United Kingdom
• Retail
• 400 - 500 Employee

• Production Coordinator

  • Apr 2017 - Aug 2021

• Production Assistant

  • Apr 2016 - Aug 2021

  Managing the critical path for Liberty London production, which covers various ranges from Menswear to Childrenswear and Accessories.Tasks included:Managing the production aspect from design until delivery into the warehouse. Managing developments and testing through a Gantt’s Chart.Raising PO’s and matching invoices. Updating product and pricing information on the system.Daily contact with suppliers (pricing negotiations and problem solving).Quality control of stock at different stages of production.Stock Take of both stock and samples in the warehouse and head office. Show less



T.M.Lewin

• United Kingdom
• Retail
• 100 - 200 Employee

• Senior International Merchandiser Admin Assistant

  • Oct 2015 - Mar 2016



CARAT* London

• Retail
• 1 - 100 Employee

• E-Commerce Assistant

  • Feb 2013 - Oct 2015

  During this time in the company I was in charge of maintaining the website in terms of orders/ returns, stock availability and customer management. My tasks included uploading products and managing the life cycle of the product (online/off-line) Making sure we hit sales targets. Customer sales managementStock take for the e-commerce stock.

• Merchandiser Admin Assistant

  • Nov 2012 - Mar 2013

  As a Wholesale Merchandiser Assistant im manage our existing accounts maintaining strong client relationships. Managing day to day enquiries and administrative duties. Informing customer on delivery dates and handling returns. Ensuring goods are picked and packed correctly making sure they are delivered on time.



Oasis

• Assistant Visual Merchandiser

  • Feb 2012 - Oct 2013

  Helping the Visual Merchandiser on the shop floor and maintaining the standards throughout the weekend. Helped with the weekly money mapping and a monthly Style File to introduce new lines or changes in the already existent ones. All of these helped me developed my commercial skills and understand the way customers buy better.

• Assistant Visual Merchandiser

  • Feb 2013 - Sep 2013



Fullers Foods International

• United Kingdom
• Food and Beverage Retail
• 100 - 200 Employee

• Bar Staff - Shaws Booksellers

  • Nov 2008 - Jun 2012

  Worked at Shaws Booksellers whilst attending University. Worked in all of the aspects of the company, from serving drinks to organizing deliveries and cashing up. Customer service was key in a small growing environment. Worked at Shaws Booksellers whilst attending University. Worked in all of the aspects of the company, from serving drinks to organizing deliveries and cashing up. Customer service was key in a small growing environment.



Madame Jojo's

• London

• Bar Staff

  • 2009 - 2011

  I worked at Madame Jojo's while studying for my degree I worked at Madame Jojo's while studying for my degree



various

• London

• Runner

  • 2008 - 2011

  Assistant to various production companies, while shooting, filming and in their office. It was during this time that I learned the importance of prioritasing and time managing, since we were always working within a schedule. Companies such as Annex Films, Between the Eyes, Hungry Man Assistant to various production companies, while shooting, filming and in their office. It was during this time that I learned the importance of prioritasing and time managing, since we were always working within a schedule. Companies such as Annex Films, Between the Eyes, Hungry Man



Hard Rock International

• United States
• Hospitality
• 700 & Above Employee

• Hard Rock Cafe Host

  • 2006 - 2008

  Excellent customer service and organization skills. In charge of reservations and organizing nights to run smoothly. Training and motivating new staff members was key since the ambience and the customer service of the restaurant/bar is the most important thing for the company. Excellent customer service and organization skills. In charge of reservations and organizing nights to run smoothly. Training and motivating new staff members was key since the ambience and the customer service of the restaurant/bar is the most important thing for the company.