Helena Monteiro

Front of House Team Leader at De Vere Wokefield Estate
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Location
UK

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Experience

    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Front of House Team Leader
      • 2016 - Present

      . Checking In and Checking out of guests on a daily basis . Answering enquiries via email/telephone/face to face . Going above and beyond to ensure all guests have a memorable experience from the moment they arrive to the time they check out. . Assisting the Front of House Manager with training of new staff. . Inputting and correcting data on the reservation system Opera. . Assisting all levels of management and departments. . Checking In and Checking out of guests on a daily basis . Answering enquiries via email/telephone/face to face . Going above and beyond to ensure all guests have a memorable experience from the moment they arrive to the time they check out. . Assisting the Front of House Manager with training of new staff. . Inputting and correcting data on the reservation system Opera. . Assisting all levels of management and departments.

    • United Kingdom
    • Wholesale
    • Sales Coordinator
      • Sep 2018 - Mar 2019

      . Processing sales orders and creating quotes on a daily basis. . Answering enquiries via email/telephone. . Liaising with suppliers/manufacturers/warehouse regarding stock/deliveries. . Processing sales orders and creating quotes on a daily basis. . Answering enquiries via email/telephone. . Liaising with suppliers/manufacturers/warehouse regarding stock/deliveries.

    • United Kingdom
    • Environmental Services
    • Administrative Assistant
      • Jan 2016 - Apr 2016

      Part time . General Admin Duties . Assisting Office Manager with data entry using Microsoft Excel and Word This was a temp role to assist the Office Manager during a busy financial period Part time . General Admin Duties . Assisting Office Manager with data entry using Microsoft Excel and Word This was a temp role to assist the Office Manager during a busy financial period

    • United Kingdom
    • Construction
    • Office Administrator
      • Mar 2015 - Jan 2016

      Smooth running on the office and day to day duties General Admin duties Smooth running on the office and day to day duties General Admin duties

    • United Kingdom
    • Wholesale Building Materials
    • 1 - 100 Employee
    • PA to Regional Directors
      • Sep 2014 - Mar 2015

      PA to Regional Directors PA to Regional Directors

    • Computer Networking
    • 1 - 100 Employee
    • Office Manager - EMEA
      • Apr 2011 - Jun 2014

Education

  • Reading Girl's School
    1998 - 2003

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