Experience

Rohlik.cz
• Czechia
• Food and Beverage Services
• 300 - 400 Employee
• Customer Support Manager

  • Jan 2020 - Present


CANADIAN MEDICAL

• Czechia
• Hospitals and Health Care
• 100 - 200 Employee

• Client Care and Operations Manager / Manažer klientské péče a provozu

  • Mar 2019 - Dec 2019

  Vedeni oddeleni Klientské péče (call centrum a recepce), oddeleni Provozu pobocek a oddeleni Koordinace zdravotni pece. Vedeni oddeleni Klientské péče (call centrum a recepce), oddeleni Provozu pobocek a oddeleni Koordinace zdravotni pece.



Ceske Radiokomunikace a. s.

• Czechia
• IT Services and IT Consulting
• 100 - 200 Employee

• Supervizor dohledového centra ICT

  • Jan 2018 - Mar 2019

  Datová centra, cloudy, telco a infrastruktura, streaming a OTT, IoT Datová centra, cloudy, telco a infrastruktura, streaming a OTT, IoT



Dotykačka ČR s.r.o. - pokladní systém

• Manažer call center a Retence

  • Jan 2017 - Dec 2017

  Vedení externích a interních call center se zaměřením na "servis to sales" a retence. Vedení externích a interních call center se zaměřením na "servis to sales" a retence.



Allianz pojišťovna Česká republika

• Czechia
• Insurance
• 300 - 400 Employee

• Direct Sales Manager

  • Jan 2016 - Jan 2017

  Responsibility for Sales Call Center management Responsibility for Sales Call Center management



Wüstenrot Financial Group in CZ

• Czechia
• Financial Services
• 1 - 100 Employee

• Direct Sales Manager / Manažer přímé obchodní cesty

  • Jul 2011 - Dec 2015

  Responsibility for Sales Call Center management and Web Sale. Responsibility for Sales Call Center management and Web Sale.


Direct pojišťovna, a.s.
• Czechia
• Insurance
• 200 - 300 Employee
• Sales Team Leader

  • Jun 2009 - Jul 2011

Vodafone
• United Kingdom
• Telecommunications
• 700 & Above Employee
• Business Telesales TL, Sales and Customer Care

  • Feb 2000 - Mar 2009