Helena Fahel

Customer Service at Uniden Australia
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Contact Information
us****@****om
(386) 825-5501
Location
Sydney, New South Wales, Australia, AU
Languages
  • English Native or bilingual proficiency
  • Arabic Professional working proficiency

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Experience

    • Australia
    • Computers and Electronics Manufacturing
    • 1 - 100 Employee
    • Customer Service
      • Jul 2023 - Present
    • Administrative Assistant
      • May 2020 - Apr 2023

      - Managed a filing system of invoices, documents and reports. - Liaised with customers on the phone and by email to make appointments, set payments and respond to general inquiries. - Scheduled upcoming business meetings, interviews, and frequent checks to ensure everything operated smoothly. - Used Microsoft Word, Excel, PowerPoint, Outlook, and Teams and demonstrated skill and proficiency across each of these domains. - Demonstrated ability to multi-task in a fast-paced work environment. - Utilised customer service skills to grow and sustain client relationships. Show less

    • Australia
    • Non-profit Organizations
    • 100 - 200 Employee
    • Marketing Intern
      • Jul 2022 - Oct 2022

      - Developed a marketing plan collaborating with associates to address critical issues with the 'Be a Hero' fundraising campaign. - Worked on applying creative marketing strategies that were appropriate and suited for the new campaign's target audience. - Created and posted content on various social media platforms, such as Facebook, YouTube, Twitter, Instagram and TikTok. - Helped the Digital Marketing Manager with any tasks as assigned. - Presented a sales pitch to the client proposing the new campaign idea, including the implementation, budget, and control measures. Show less

Education

  • Western Sydney University
    Bachelor of Business, Marketing (Full Time)
    2020 - 2022

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