Helena Bardakjian

Human Resources Business Partner at BrassCraft Manufacturing Company
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Contact Information
us****@****om
(386) 825-5501
Languages
  • Armenian -
Skills

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Credentials

  • Real Estate Sales Agent
    National Association of REALTORS®
    Dec, 2021
    - Nov, 2024
  • Leverage Diversity and Inclusion for Organizational Excellence
    Standford Online
    Aug, 2021
    - Nov, 2024
  • Employee Experience
    LinkedIn
    Oct, 2019
    - Nov, 2024
  • Compensation & Reward Management Certification
    Michigan State University
    Jun, 2019
    - Nov, 2024
  • Critical Thinking
    LinkedIn
    May, 2019
    - Nov, 2024
  • Pre-Training A3 Corporate Team Lead
    Michigan Manufacturing Technology Center
    Mar, 2016
    - Nov, 2024
  • Supervisory Skills Training
    Brasscraft Mfg.
    Feb, 2016
    - Nov, 2024

Experience

  • BrassCraft Manufacturing Company
    • United States
    • Wholesale Building Materials
    • 200 - 300 Employee
    • Human Resources Business Partner
      • Dec 2022 - Present

    • Employee Experience Partner
      • Nov 2018 - Present

      Diversity, Equity & Inclusion Leader, Culture, and Change Management Driver with a focus on optimization and continuous improvement.

    • Human Resources Generalist
      • Nov 2018 - Present

    • Customer & Sales Support Analyst
      • Jul 2016 - Nov 2018

      Develop and implement a Customer Account Specialist dashboard to maintain employee metrics, Cross-train team members thought the organization on SQL and Stratum reporting tools. Chair Women's Leadership & Development Group

    • Customer Account Specialist
      • Sep 2014 - Jul 2016

  • BRICE WINTHROP AND ASSOCIATES,LLC
    • Real Estate
    • 1 - 100 Employee
    • Real Estate Agent
      • Dec 2021 - Present

  • The Henry Ford
    • United States
    • Museums, Historical Sites, and Zoos
    • 400 - 500 Employee
    • Group Service Coordinator
      • Mar 2014 - Sep 2014

      Offer professional correspondence to a variety of different groups, ranging from school, tour and corporate groups. Rapidly learn and master varied computer programs. Handle customer inquiries and issues effectively, and consistently. Record accurate and confidential entry of group reservations and orders. Effective team member and individual worker. Work with management on special projects to enhance the efficiency of production.

    • Guest Services Representative
      • Mar 2012 - Mar 2014

      Acted as a member of the team to provide hospitality, service and knowledge to our visitors. Responsible for selling various types of admission tickets and passes. Responsible for monitoring the Ford Rouge Factory Tour, taking tickets at all entrances of the Village and Museum, operating the IMAX Theatre, following admission procedures and policies, and other miscellaneous duties. Accountable to the Guest Services Supervisor and Assistant Supervisor. Most of all delivering uncommon courtesy to each guest! Show less

Education

  • Eastern Michigan University
    Bachelors Business Management- Human Resources/ Minor: Communication Theatre Arts, Business Administration and Management, General
    2010 - 2014

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