Experience

China Telecom Asia Pacific

• Singapore
• Telecommunications
• 1 - 100 Employee

• Account Manager

  • May 2021 - Present

• Sales Operation Executive

  • Dec 2018 - May 2021

  • Responsible for company strategic customers (VIP account), provide sales support in client service and relationship building.• Provide pre-sale service and sales quotation to customers.• Work closely with solution and pricing department to manage order fulfillment and delivery.• Monitor and track order workflow in the system regularly until the order is closed.• Assist billing department in any customer/vendor billing disputes.• Ensure orders are in compliance to revenue and company policy. • Keep system up-to-date with customer information and relevant documentation.• Prepare weekly business opportunity report and monthly sales report. Show less



Singapore Airlines

• Singapore
• Airlines and Aviation
• 700 & Above Employee

• Stewardess

  • May 2016 - Dec 2018

  • Dealing with a variety of internationational executive and corperate clients. • Building effective working relationships with colleagues and service partners to work as one team. • Exemplary time management skills and adaptable to change at very short notice. • Acting as a role model to crew, colleagues and customers adhering to all standards. • Ensuring operational safety, security and health and safety responsibilities are performed to the highest standards. • Maintain safety compliance at all times with Safety & Equipment Procedures. • Deliver world-class service excellence, in line with service standards and behaviours. • Ensuring compliance with all corporate policies and procedures in accordance with relevant legislation Show less



United Overseas Bank Limited (UOB)

• Associate Officer

  • Aug 2015 - Apr 2016

  • Provided efficient and quality banking service to customers. • Delivered high standards of customer experience. • Responsible for answering general enquires and actively introducing products to customers. • Excellent opportunity to gain knowledge of banking and finance industry and I learnt best customer service skills. • Provided efficient and quality banking service to customers. • Delivered high standards of customer experience. • Responsible for answering general enquires and actively introducing products to customers. • Excellent opportunity to gain knowledge of banking and finance industry and I learnt best customer service skills.



Times Publishing Limited

• Singapore
• Book and Periodical Publishing
• 1 - 100 Employee

• Marketing Assistant (Attachment)

  • May 2013 - Aug 2013

  Job Scope: • Gained deep knowledge in business marketing development. • Provided product development, such as database update, CD-ROM data verification. • Successfully assisted in organising marketing events and exhibitions. • Good performance in administration duties. • Senior manager offered a testimonial due to my strong working ability. Job Scope: • Gained deep knowledge in business marketing development. • Provided product development, such as database update, CD-ROM data verification. • Successfully assisted in organising marketing events and exhibitions. • Good performance in administration duties. • Senior manager offered a testimonial due to my strong working ability.