Experience

Big Yellow Self Storage

• United Kingdom
• Warehousing and Storage
• 200 - 300 Employee

• Store Manager

  • Jan 2017 - Present



schuh

• United Kingdom
• Retail
• 700 & Above Employee

• Store Manager

  • May 2014 - Jan 2017



Aurum Holdings

• United Kingdom
• Retail
• 100 - 200 Employee

• Assistant Manager

  • Jun 2012 - May 2014



schuh

• United Kingdom
• Retail
• 700 & Above Employee

• Senior Deputy Manager

  • Sep 2011 - Jun 2012

  Excellent communication and people management skills.Assisting with the recruitment, training and development of the team to further their careers.Ensure exceptional store standards are achieved and maintained with daily routines.Leading by example at all times.Management of budgets, wage to sales and store targets.Having the drive and passion to push the team of 60+ staff.Maintaining great customer service by using the staff checklist.Training course Mandara level 2, which is a national excepted management grade from the Institute of Leadership & Management. This course is a Schuh training course and is all about management styles, coaching, training and learning to manage a team. I received this grade in October 2011.Recently assessed on an Active Floor Health Check from my store Manager, I received a score of 97% out of 100% on my performance. Show less

• Deputy manager

  • Sep 2007 - Jun 2012

• Deputy Manager

  • Mar 2011 - Sep 2011

  Managing 30+ staff and 4 managers.Responsible for rotas and ladies product sales.Working towards Level 2 of Mandara which covered - Appraisals and disciplinary's, one to ones and performance management.

• Trainee Manager

  • May 2010 - Mar 2011

  First step into management by having greater responsibility, new store refit, running the shop floor, liaising with customer services and the general public.Attended Schuh Training courses - recruitment and selection, managing performance and induction to management.Level 1 of Mandara achieved which covered Managing styles.



Derby University

• Supervisor

  • Jun 2006 - May 2010

  Creating and opening a new store in the new Derby Westfield centre. First taste of stepping into management which was an exciting prospect. Key holder over Christmas. Part time/late nights whilst studying Creating and opening a new store in the new Derby Westfield centre. First taste of stepping into management which was an exciting prospect. Key holder over Christmas. Part time/late nights whilst studying



The plough

• Bar Staff

  • Sep 2005 - Feb 2007

  Taking orders for food. Managing the bar area by replenishing stocks and keeping it clean. Being friendly to the customers. Weekends only Taking orders for food. Managing the bar area by replenishing stocks and keeping it clean. Being friendly to the customers. Weekends only



W H Smith

• Sales Assistant

  • Jun 2002 - Mar 2006

  Beeston and Derby Weekend job while at school. Working on tills, stock replenishment and customer services. Beeston and Derby Weekend job while at school. Working on tills, stock replenishment and customer services.