Helen Welsh

IT support to vulnerable persons during Covid-19 at People Know How
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Contact Information
Location
UK
Languages
  • French -
  • German -

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Charlie MacEwan

From first meeting I knew that our project to support GirlGuiding in Gloucestershire was going to be a success. Helen is not just a ‘safe pair of hands’. She has the leadership and vision to build a great team, sieve pioneering ideas, focus to deliver a fabulous project in support of GirlGuiding’s overall vision. On top of all that she does, she has proactively managed and exceeded expectations. She adapts, has a great intuition while her enthusiasm knows no bounds.

Jo Hobbs MBE

In a volunteer capacity, Helen took on a large scale evaluation project, designing the process and engaging with staff and volunteers across the organisation. Evaluation reports were delivered at multiple levels that gave great recommendations for how we can improve our business processes and learn from our experiences. Helen was highly efficient, understanding the needs of both staff and volunteers, and was able to present recommendations in a contructive way.

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Experience

    • United Kingdom
    • Civic and Social Organizations
    • 1 - 100 Employee
    • IT support to vulnerable persons during Covid-19
      • May 2020 - Present
    • United Kingdom
    • Non-profit Organizations
    • 1 - 100 Employee
    • Member Board Of Trustees
      • Jun 2018 - Present

      Part of a team setting the strategic direction and financial plans for the organisation to ensure that we fulfill our charitable aims and remain relevant to the girls and young women of Scotland in a changing world.

    • OD Consultant
      • Sep 2017 - Present

      I provide consultancy services to Girlguiding Scotland to help them review and identify desirable changes and developments in various aspects of their organisation. Projects completed to date: International OpportunitiesCurrent Project: Non traditional independent (lones) Guiding

    • Volunteer Tutor
      • Jan 2017 - Present

      Working with older members of the local community, I help them understand and use all sorts of IT so they can enjoy the benefits of the internet and smart technologies to live well in retirement. Sharing my knowledge of hardware, software, phone, broadband and wi-fi coupled with a sound understanding of on-line threats and countermeasures available, I build their confidence to use their smart phones, tablets, laptops and computers to make the most of everything the internet offers to help them keep in touch with family and friends, shop on line and pursue their hobbies and interests. Working with the leaders of all the clubs across the area, I have designed, developed and delivered an induction package for new volunteers focusing on the challenges older users face when stepping inside one of our clubs for the first time. I am now looking at further traiing to build the skills and confidence of the volunteers. Show less

    • United Kingdom
    • Volunteer task group
      • Jan 2016 - Present

      Working to develop approaches to increase global volunteering, thinking globally for delivery locallyLooking at research, sourcing background materials and resources, developing training and discovery modules

    • Training & Events Team
      • Mar 2015 - Present

      Design, management and delivery of Europe-wide events, conferences and training programmesSuccessfully delivered the 2017 Academy - the premier learning event for adult leaders in European Guiding and Scouting. I was responsible for addressing all elements of content, logistics, evaluation and planning with a team drawn from across Europe. I was the lead for the learning content and supporting the team of international facilitators. Together we brought innovation, challenge, inspiration and learning to over 160 participants from 50 different Scouting and Guiding Organisations. I was part of a team that planned, designed and developed a 4 day conference and training event on External Relations in October 2015. Delivered to a multi-national audience of mainly young adults from across Europe, we explored the roles of National Youth Organisations, their relationships with European institutions, the way to find, develop and manage external partners ranging from businesses to media and charities. We looked at building partnership linking into national strategies, looking at the risks and benefits and also how to initiate contacts successfully. Using a range of techniques including active learning, role play, reflection, small group work, discussions and individual exploration, we took participants on a tailored journey to assist them within their own national or local organisations. Show less

    • United Kingdom
    • Non-profit Organization Management
    • 200 - 300 Employee
    • Developing Programmes for Growing Guiding
      • Jan 2012 - May 2017

      Looking at nnovative ways to Grow Guiding capacity by matching demand (waiting lists) with available resources (students). Helped a team of 18-22 year old students to develop and deliver a holiday programme for 7 years olds to give them a full term's worth of Brownie experiences in a week. Worked with girls and students afterwards to create a virtual Brown Owl support network to enable girls to continue to make progress as Brownies until they could join local units. Promoting and assisting with a nationwide roll-out of similar pilots. I manage our local Growing Guiding coordinator inspiring, supporting and challenging her to get people considering new ways of creating space for girls and opportunities for leaders to deliver high quality Guiding. In 3 years, growth has been on a steady upwards trajectory in Gloucestershire Led a session at the World Growing Guiding Roundtable in November 2015 to challenge even wider thinking on the opportunities to look in new ways at how to deliver high quality Guiding. Show less

    • United Kingdom
    • Non-profit Organizations
    • Trustee and County Commissioner
      • 2011 - May 2016

      Looking after a membership of about 6,000 Providing leadership to adult volunteers and young people The sound management of the organisation's assets in line with its charitable status. Liaison with local businesses, educational bodies and charities for mutual benefit HR including recruitment, terms and conditions, disciplinary and pay policies of County staff Looking after a membership of about 6,000 Providing leadership to adult volunteers and young people The sound management of the organisation's assets in line with its charitable status. Liaison with local businesses, educational bodies and charities for mutual benefit HR including recruitment, terms and conditions, disciplinary and pay policies of County staff

    • United Kingdom
    • Plastics Manufacturing
    • 1 - 100 Employee
    • Company Secretary and Clerk to Board of Governors
      • Jun 2013 - Dec 2014

      A key part of the Governing Board team supporting the continued success of the school A key part of the Governing Board team supporting the continued success of the school

    • Real Estate
    • 1 - 100 Employee
    • Business/Management Consultant
      • Jan 2011 - Dec 2013

      Working with businesses to help them move forward. I can work on a one to one basis with leaders and managers or design and run workshops for teams. Working with businesses to help them move forward. I can work on a one to one basis with leaders and managers or design and run workshops for teams.

    • United Kingdom
    • 1 - 100 Employee
    • Evaluation of Centenary activities
      • Mar 2010 - Apr 2011

      I was the lead volunteer, working with a small staff team and other volunteers to identify lessons learned from an ambitious year-long series of intiatives to mark the 100th birthday of Guiding in the UK. On completion, I received the following feedback "We have been delighted with the depth and range of the work and it leaves us with a much clearer view of how to improve how we operate going forward.... You have been thorough and rigorous throughout and have dealt with issues emerging in a sensitive and constructive way" Show less

    • United Kingdom
    • Government Administration
    • 700 & Above Employee
    • Head of strategy and planning for a major business unit within a Central Government deparment
      • Dec 1976 - Mar 2010

      Over this period, I have: • delivered a 5 year learning and development strategy • designed and delivered an embryonic Organisational Development function to the department • designed a radically new HR service • selected and recruited technical training service providers and leadership consultants Assessment team member for soft issues assessment exercise carried out as part of an outsourcing project • led business change in all these areas • created a 3 year strategy and implementation plan for a £100M sector of the organisation • represented the UK overseas as a departmental liaison officer and integree Show less

    • Liaison Officer
      • 2000 - 2003

      Acted as key interface between UK and US government departments Acted as key interface between UK and US government departments

Education

  • Sheffield Hallam University
    MSc, OD & Consultancy
    2011 - 2012
  • National School of Government
    Diploma, Training Management
    2004 - 2005

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