Helen Treloar
GM Customer Experience at The Greater Metropolitan Cemeteries Trust- Claim this Profile
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Topline Score
Bio
Penny Votzourakis
Helen is a great leader and I enjoyed working for her. Her strategic thinking and process implementation is two of her strengths. She not only works hard she finds ways to do things better for the greater good. She finds ways to bring the team together and help each individual be the best version of themselves.
RAMANDEEP SINGH
I met Helen through YSPN where she was volunteering as a Mentor in Senior Leadership Communications. She mentored me for 8 weeks and at the end of the course I could feel the difference in myself. I had improved my communication skills and I was able to connect with people at a deeper level. It was all possible because of her! I would say Helen is exceptionally good at mentoring and helping people in identifying their limiting beliefs. She is literally amazing, professional and someone you crave to be mentored by.
Penny Votzourakis
Helen is a great leader and I enjoyed working for her. Her strategic thinking and process implementation is two of her strengths. She not only works hard she finds ways to do things better for the greater good. She finds ways to bring the team together and help each individual be the best version of themselves.
RAMANDEEP SINGH
I met Helen through YSPN where she was volunteering as a Mentor in Senior Leadership Communications. She mentored me for 8 weeks and at the end of the course I could feel the difference in myself. I had improved my communication skills and I was able to connect with people at a deeper level. It was all possible because of her! I would say Helen is exceptionally good at mentoring and helping people in identifying their limiting beliefs. She is literally amazing, professional and someone you crave to be mentored by.
Penny Votzourakis
Helen is a great leader and I enjoyed working for her. Her strategic thinking and process implementation is two of her strengths. She not only works hard she finds ways to do things better for the greater good. She finds ways to bring the team together and help each individual be the best version of themselves.
RAMANDEEP SINGH
I met Helen through YSPN where she was volunteering as a Mentor in Senior Leadership Communications. She mentored me for 8 weeks and at the end of the course I could feel the difference in myself. I had improved my communication skills and I was able to connect with people at a deeper level. It was all possible because of her! I would say Helen is exceptionally good at mentoring and helping people in identifying their limiting beliefs. She is literally amazing, professional and someone you crave to be mentored by.
Penny Votzourakis
Helen is a great leader and I enjoyed working for her. Her strategic thinking and process implementation is two of her strengths. She not only works hard she finds ways to do things better for the greater good. She finds ways to bring the team together and help each individual be the best version of themselves.
RAMANDEEP SINGH
I met Helen through YSPN where she was volunteering as a Mentor in Senior Leadership Communications. She mentored me for 8 weeks and at the end of the course I could feel the difference in myself. I had improved my communication skills and I was able to connect with people at a deeper level. It was all possible because of her! I would say Helen is exceptionally good at mentoring and helping people in identifying their limiting beliefs. She is literally amazing, professional and someone you crave to be mentored by.
Credentials
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2021 - YSPN Mentor Certificates
YSPNOct, 2021- Nov, 2024 -
Campaigns and Organisations
The Open UniversityApr, 2021- Nov, 2024 -
Communication, Management & Your Own Context
The Open UniversityApr, 2021- Nov, 2024 -
MS WORD Advanced online course
ZandaX Training via UdemyApr, 2021- Nov, 2024 -
Marketing Communications as a Strategic Function
The Open UniversityApr, 2021- Nov, 2024 -
Mastering Systems Thinking in Practice
The Open UniversityApr, 2021- Nov, 2024 -
Project Governance & Project Management Office (PMO)
The Open UniversityApr, 2021- Nov, 2024 -
2020 - YSPN Mentor - Certificate
YSPNOct, 2020- Nov, 2024 -
Customer Experience Journey Mapping
CX Courses Online with Alex AllwoodJun, 2018- Nov, 2024 -
Executive Colloquium
Cranlana Centre for Ethical LeadershipFeb, 2017- Nov, 2024 -
Advanced Practitioner of Life Coaching
The Coaching Institute (TCI) -
Certified Master Practitioner of Neuro Linguistic Programming
The Coaching Institute (TCI) -
Certified Practitioner of Matrix Therapies
The Coaching Institute (TCI) -
Performance Coach
The Coaching Institute (TCI) -
Time Line Practitioner
The Coaching Institute (TCI) -
Trainers & Speaking Skills
The Coaching Institute (TCI)
Experience
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The Greater Metropolitan Cemeteries Trust
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Australia
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Non-profit Organizations
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1 - 100 Employee
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GM Customer Experience
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Aug 2021 - Present
Creating exceptional Moments that Matter for our families. Creating exceptional Moments that Matter for our families.
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Director
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Apr 2008 - Present
Master Coach | Leadership Mentor | Influence Communication Trainer | Conflict Mediator | Keynote Speaker/Trainer | Management Consultant Master Coach | Leadership Mentor | Influence Communication Trainer | Conflict Mediator | Keynote Speaker/Trainer | Management Consultant
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OpusXenta
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Australia
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Software Development
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100 - 200 Employee
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General Manager, ANZ Region
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Dec 2019 - May 2021
Software solutions to help streamline the business operations, of funeral directors, cemeteries, and crematories. OpusXenta’s products include byondpro, a comprehensive business management solution for the death care industry, and byondcloud, the premier online marketplace for the death care industry, is the platform for expanding your online business presence. Software solutions to help streamline the business operations, of funeral directors, cemeteries, and crematories. OpusXenta’s products include byondpro, a comprehensive business management solution for the death care industry, and byondcloud, the premier online marketplace for the death care industry, is the platform for expanding your online business presence.
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Cranlana Centre for Ethical Leadership
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Australia
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Non-profit Organizations
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1 - 100 Employee
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General Manager
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Jan 2017 - Apr 2018
NFP Foundation, which aims to cultivate 'wisdom in leadership' through a series of colloquia, symposia, public orations and occasional publications. NFP Foundation, which aims to cultivate 'wisdom in leadership' through a series of colloquia, symposia, public orations and occasional publications.
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Enabling Pty Ltd
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Australia
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Information Technology & Services
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1 - 100 Employee
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National Head of People & Culture
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Jan 2016 - Sep 2016
Enabling was SOLD to Microchannel. Reporting to the CEO for 2-days per week as National Head of People & Culture & remaining as confidante to the Board (as a consultant) whilst continuing to operate my own consultancy coaching business. Enabling was SOLD to Microchannel. Reporting to the CEO for 2-days per week as National Head of People & Culture & remaining as confidante to the Board (as a consultant) whilst continuing to operate my own consultancy coaching business.
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The International Coaching Institute (ICI)
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Australia
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Professional Training and Coaching
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1 - 100 Employee
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General Manager
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Jul 2010 - Jan 2011
Australia’s leading Coach Training Institute. Australia’s leading Coach Training Institute.
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SPARTAN SCHOOL SUPPLIES
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Australia
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Retail
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1 - 100 Employee
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CEO
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1989 - Jul 2010
CEO, reporting to the Owners/Board. Manufacture and Wholesale/Retail supply of school bags/school uniform to Australian school sector. Leading brand in the sector. Majority share of market. Enviable reputation for quality of products and service. Outstanding organisational culture. Consistent growth. High customer engagement/satisfaction. CEO, reporting to the Owners/Board. Manufacture and Wholesale/Retail supply of school bags/school uniform to Australian school sector. Leading brand in the sector. Majority share of market. Enviable reputation for quality of products and service. Outstanding organisational culture. Consistent growth. High customer engagement/satisfaction.
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