Crew Controller

• Nov 2022 - Present

Night Officer

• Aug 2021 - Present

Delivering high quality services to residents. Ensuring building security and raising any maintenance issues found. Cleaning services and food preparation. Ensuring daily checks are completed and logged in internal systems. Delivering high quality services to residents. Ensuring building security and raising any maintenance issues found. Cleaning services and food preparation. Ensuring daily checks are completed and logged in internal systems.

Senior Operations Controller

• Aug 2021 - Nov 2022

Ensuring that airline and airport systems are kept up-to-date. Producing paperwork for flights. Completing various daily reports. Allocating dispatch staff flights. Audits to ensure airline standards are met and SOPs are being followed.

Dispatcher

• Nov 2020 - Aug 2021

Completing paperwork for aircraft turnaround to airline standards. Coordinating with both ramp and boarding staff to ensure quick and safe turnaround of aircrafts.

Operations Controller

• Mar 2019 - Nov 2020

Delivery of high quality customer service both to passengers and airlines. Allocating flights to dispatchers, keeping airport systems up-to-date, recording and accounting information such as delays and extra charges. Ensuring dispatch paperwork is completed to airline standards. Delivery of chroma system training to other staff members. Dispatching flights and delaying with disruption. Delivery of high quality customer service both to passengers and airlines. Allocating flights to dispatchers, keeping airport systems up-to-date, recording and accounting information such as delays and extra charges. Ensuring dispatch paperwork is completed to airline standards. Delivery of chroma system training to other staff members. Dispatching flights and delaying with disruption.

Operations Controller

• Feb 2017 - Mar 2019

Allocating flights to dispatchers, keeping airport systems up-to-date, recording and accounting information such as delays and extra charges. Ensuring dispatch paperwork is up to airline standards

Dispatcher

• Nov 2014 - Feb 2017

Coordinating aircraft turnarounds, completing documents to high airline standards

Customer Service Supervisor

• Feb 2014 - Nov 2014

Front of house supervisor and ticket desk

Customer Service Assistant

• Feb 2013 - Feb 2014

Check in and boarding agent

Catering Assistant

• Jul 2010 - Dec 2013

Working between 3 cafes and ballroom. Bar and food service. Working between 3 cafes and ballroom. Bar and food service.

Customer Service Assistant

• Jun 2010 - Oct 2010