Helen Oates
Customer Service Officer at Department of Housing- Claim this Profile
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Bio
Credentials
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Immunisation
Department of Health (WA Health)Feb, 2014- Nov, 2024 -
Aboriginal Cultural Awareness
Western Australian Country Health ServiceOct, 2013- Nov, 2024 -
Safe Sleeping/SIDS
Western Australia Department of HealthSep, 2013- Nov, 2024 -
Food Safety
Environmental Health AustraliaOct, 2012- Nov, 2024 -
Certificate in Sexual & Reproductive Health Theory
Family Planning QueenslandJul, 2010- Nov, 2024 -
Obstetrics Course
Medical Specialist Outreach Assistance Program MSOAPMar, 2008- Nov, 2024 -
Administration of the Edinburgh Postnatal Depression Scale
Department of Health, Government of Western AustraliaDec, 2007- Nov, 2024 -
Brief Intervention Training in Smoking Cessation
Department of Health WA NAPS/Fresh StartJun, 2006- Nov, 2024 -
Advanced Life Support
Western Australia Country Health ServiceOct, 2013- Nov, 2024 -
Basic Life Support
Western Australia Country Health ServiceOct, 2013- Nov, 2024 -
Hand Hygiene
Hand Hygiene AustraliaOct, 2013- Nov, 2024 -
Registered Midwife with General Registration
Australian Health Practitioner Regulation AgencyMay, 2013- Nov, 2024
Experience
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Housing Authority WA
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Australia
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Government Administration
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200 - 300 Employee
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Customer Service Officer
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Aug 2014 - Present
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Registered Midwife
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Jun 2013 - Jul 2014
Bunbury Regional Hospital is the major referral centre for the South West and provides care for low to high risk pregnancies and births. The hospital has 3 Delivery suites, 14 Obstetric beds and a Neonatal nursery level II. I work on a casual basis as a collaborative team member with consultant and GP obstetricians and the pediatric team. Bunbury Regional Hospital is the major referral centre for the South West and provides care for low to high risk pregnancies and births. The hospital has 3 Delivery suites, 14 Obstetric beds and a Neonatal nursery level II. I work on a casual basis as a collaborative team member with consultant and GP obstetricians and the pediatric team.
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Clincal Midwife
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Dec 2005 - Aug 2009
Responsible for the assessment, planning and implementation and the evaluation of the delivery of patient care in hospital and within the community. Coordinated multidisciplinary services to ensure a high standard of health care delivery specialising in the Antenatal Clinic, Aboriginal medical service and home visiting service. Identified patient education needs on a daily basis and implemented patient teaching, one to one and within small groups. Planned and facilitated nursing activities and performed the role of shift coordinator when required. Facilitated other staff in their development of competencies and actively participated in unit based decision making by attending regular meetings. Accountable for the safe, efficient and effective use of resources, including assisting with the forward planning of the department. My position included using a high level of clinical skills, performing blood and specimen collection, cannulation, medical examinations, administering IV and oral drugs to adults and neonates, resuscitation, neonatal screening and medical emergencies.
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The Shrewsbury and Telford Hospital NHS Trust
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United Kingdom
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Hospitals and Health Care
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700 & Above Employee
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Community Midwife
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Sep 2003 - Jun 2009
Full time Community Midwife in the UK National Health Service working in a diverse population. Main duties included coordinating antenatal and postnatal home visits and community clinics from the local GP’s surgeries. Assessing patients, taking medical histories, medical examinations, blood, LVS swab and urine specimen collection and neonatal screening. Working closely with a team to provide first class care. Building and maintaining relationships within the local community. Following national and hospital policies and guidelines.
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Education
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Staffordshire University
RM Dip He, Direct Entry Midwifery -
Telford College of Arts and Technology
Bachelor of Technology (BTech), Computer and Information Sciences and Support Services -
Charlton Secondary School