Helen Muldoon
Customer Service Representative at Utmost International- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Ireland, IE
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Experience
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Utmost International
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Financial Services
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200 - 300 Employee
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Customer Service Representative
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Aug 2020 - Present
Wealth Management Solutions Wealth Management Solutions
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Customer Service Officer
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Aug 2005 - Dec 2017
Currently deputy team leader in Funds and Cheque Lodgement Department for the past 3 months. Before this I was deputy team lead in the contact centre, customer service department. I was responsible for the day to day of the team. Reporting stats and management information on a regular baasis throughout the day. I am a designated complaint handler and deal with customer complaints and the reesolution of them. I also cordinated the implementation of solutions so that such issues that arose from the various complaints were resolved. Show less
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Education
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2000 - 2004
Dundalk Institute of Technology
Bachelor's Degree in Management and Administration with Human Resources.
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