Helen-Louise Usher

Principal Advisor, Engagement & Community Education at Queensland Family and Child Commission
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Brisbane Area, AU

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Experience

    • Australia
    • Government Administration
    • 1 - 100 Employee
    • Principal Advisor, Engagement & Community Education
      • Aug 2021 - Present

      On secondment On secondment

    • Australia
    • Hospitals and Health Care
    • 700 & Above Employee
    • Manager Partnerships
      • Oct 2019 - Aug 2021

      As a Senior leader within the Comms & Engagement Team at Queensland Children’s Hospital (QCH) my role is to engage with our key partners to enhance and support the health experiences of all children and young people in our health system. This role includes internal and external Comms, stakeholder management, governance and contract management functions. In 2019, I established the CHQ Young Leaders Forum - a partnership initiative between QCH and QCH School - engaging with children and young people with the aim of improving their health experiences. My work principles align with CHQ’s Consumer engagement Planetree journey.

    • Project Manager, Digital Out-of-Home Care Project, Integrated Care Team
      • Jan 2017 - Dec 2019

      Project Management of the Integrated Care Innovation Fund Out-of-Home Care project working to build shared care and digital information-sharing pathways between GPs, specialists and Hospitals and Health services. This project targeted improving health care for children and young people in out-of-home-care by developing a suite of digital clinical assessment tools for use by GPs using their software platforms - Medical Director & Best Practice. Other deliverables included an educational video, social media campaign and development of a Health Pathway for use by GPs. Strong stakeholder engagement was key to the success of this project, and I successfully managed partnerships between Dept of Child Safety, Youth and Women, Primary Health Networks, and ATSICHS to strengthen our outcomes. https://www.childrens.health.qld.gov.au/chq/health-professionals/out-of-home-care/

    • Manager Clinical Support Partnerships
      • Jul 2014 - Oct 2019

      Partnerships Management for Children's Health Queensland for more than 40 Non-Government Organisations providing support to patients and families across Queensland. Management of the Lady Cilento Children's Hospital chaplaincy team. Member of the statewide CHQ Arts-in-Health Committee.

    • Speech Pathologist Advanced Healthy Hearing Program
      • Mar 2011 - Jul 2014

      Assisting strategic change for children with hearing loss. Chair of the stakeholder engagement collaboration: Early Intervention Working Group for Children with Hearing Loss; and project management of the statewide project: Early Intervention Service Mapping for Children with Hearing Loss, whose results were instrumental in securing a funding agreement to implement telehealth early intervention services for Q children in rural and remote locations. Design of the early intervention module for QChild - a CRM based newborn hearing screening database which gathers diagnostic information from medical, nursing and allied health to strengthen children's clinical and referral pathways, and statewide training and education rollout of QChild.

    • Australia
    • Hospitals and Health Care
    • 700 & Above Employee
    • Project Manager Mentoring Framework Project
      • Jan 2021 - Apr 2021

      Designing and implementing a mentoring framework for the Allied Health workforce. Designing and implementing a mentoring framework for the Allied Health workforce.

    • Research Speech Pathologist LOCHI Project
      • Mar 2010 - Mar 2011

      Research role for the Queensland arm of the LOCHI Project - a three state study monitoring long-term outcomes of children with hearing impairment. The longitudinal LOCHI study is internationally recognised for its findings in the development of hearing and communication skills in children with hearing loss using both hearing aids and cochlear implants. Research role for the Queensland arm of the LOCHI Project - a three state study monitoring long-term outcomes of children with hearing impairment. The longitudinal LOCHI study is internationally recognised for its findings in the development of hearing and communication skills in children with hearing loss using both hearing aids and cochlear implants.

    • Practice Manager
      • 1998 - 2011

    • Australia
    • Hospitals and Health Care
    • 700 & Above Employee
    • Speech Pathologist
      • Jun 1995 - Jun 2002

    • Acting Speech Pathologist-in-Charge
      • Aug 2001 - Oct 2001

Education

  • Australian Institute of Business
    Master of Business Administration - MBA
    2016 - 2018
  • Australian Institute of Business
    Graduate Diploma of Management
    2016 - 2017
  • The University of Queensland
    Bachelor of Science (B.Sc.), Physiology, Psychology
    -
  • The University of Queensland
    Bachelor of Speech Pathology
    -

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