Helen L.

Business Process Improvement Manager at StarHub
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG
Languages
  • Mandarin Native or bilingual proficiency
  • Cantonese Native or bilingual proficiency
  • English Native or bilingual proficiency

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Bio

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Credentials

  • SGUnited Mid-Career Pathways Programme - Data Science and AI Certificate
    IBM
    Oct, 2021
    - Nov, 2024
  • IBM Artificial Intelligence Practitioner - Certificate
    IBM
    Sep, 2021
    - Nov, 2024
  • IBM Data Science Practitioner - Certificate
    IBM
    Aug, 2021
    - Nov, 2024
  • IBM Cloud Computing Practitioner - Certificate
    IBM
    Jun, 2021
    - Nov, 2024
  • AI in Business
    IBM
    May, 2021
    - Nov, 2024
  • Enterprise Design Thinking Graduate - Certificate
    IBM
    May, 2021
    - Nov, 2024
  • Getting Started with AI
    IBM
    May, 2021
    - Nov, 2024
  • Enterprise Design Thinking Co-Creator
    IBM
    Apr, 2021
    - Nov, 2024
  • Enterprise Design Thinking Practitioner
    IBM
    Apr, 2021
    - Nov, 2024
  • Online Marketing Foundations
    LinkedIn Learning ⋅ Course Certificate
    Oct, 2020
    - Nov, 2024
  • Prosci Change Management
    CMC Partnership Global
    Mar, 2015
    - Nov, 2024
  • Lean Six Sigma Green Belt Program
    UNSW
    Jan, 2012
    - Nov, 2024
  • SAS – Enterprise Guide
    SAS INSTITUTE OF MANAGEMENT STUDIES
    Jan, 2012
    - Nov, 2024
  • Business Analysis Certificate Program
    International Institute for Learning
    Jan, 2011
    - Nov, 2024
  • SAS – Creating Business Intelligence for Your Organisation
    SAS INSTITUTE OF MANAGEMENT STUDIES
    Jan, 2011
    - Nov, 2024

Experience

  • StarHub
    • Singapore
    • Telecommunications
    • 700 & Above Employee
    • Business Process Improvement Manager
      • May 2022 - Present

  • International Baccalaureate
    • Switzerland
    • Education Administration Programs
    • 700 & Above Employee
    • Business Process Analyst
      • Feb 2020 - Jan 2021

  • Singtel
    • Singapore
    • Telecommunications
    • 700 & Above Employee
    • Process Improvement / Project Manager, Consumer Operations
      • Aug 2011 - Nov 2017

  • DHL
    • Germany
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Business Analyst, Global Customer Solutions
      • Aug 2008 - Feb 2011

  • Cisco
    • United States
    • Software Development
    • 700 & Above Employee
    • Data Analyst, APAC Sales
      • Feb 2008 - Aug 2008

Education

  • Singapore University of Social Sciences (SUSS)
    BSc (Hons) IT & Business

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