Helen Hunt

Commercial Team Manager at Towergate Insurance Brokers Northampton
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Location
Greater Northampton Area, United Kingdom, UK

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5.0

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Scott Banks

Helen’s role at Modus is critical to the success of all new and existing business we write and the performance of these accounts. Helen has overall ownership of our data and how this feeds into our own back office system. Helen has to write new specifications for data transfer and track the continuous feeds of data we capture. We are heavily reliant on data and the work Helen completes ensures the quality of this and our ability to manage our overall book and track financial performance which Helen delivers on day one of each month ready for reporting. Helen is extremely conscientious and gives this priority to ensure all reports are delivered correctly and on time. Helen is a strong communicator and always makes sure she has a clear understanding of tasks. Helen has used her knowledge of the Industry and professionalism to fit into this role, working well on her own and as part of any team.

Debbie Pope MBA

Helen is an extremely conscientious and diligent person who is an absolute pleasure to know, she is friendly, knowledgeable and trustworthy. She is a resourceful, dedicated and committed person who always strives to be the best individual she can be, she is results driven and will always ensure she delivers the best for others and herself.

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Experience

    • United Kingdom
    • Insurance
    • 1 - 100 Employee
    • Commercial Team Manager
      • Jan 2020 - Present
    • United Kingdom
    • Insurance
    • 700 & Above Employee
    • Account Handler
      • Apr 2019 - Jan 2020
    • United Kingdom
    • Insurance
    • Data Services Manager
      • Oct 2017 - Mar 2019

      Responsible for the management of all data from various Software House Platforms via EDI transmissions and bordereau’s. Writing Data and Premium Mapping Specifications for transmission of policy information from Brokers using their bordereau’s and Software House Platforms to a Central Data Repository. Testing new data integrations and maintaining these over time. Develop, Managing and maintaining claims feeds between claims TPA’s, The MGA data repository and Broker Software house platforms. Managing data relationships via Blujay and Third Party Software Houses. Problem solve data issues and exceptions Show less

    • United Kingdom
    • Insurance
    • 1 - 100 Employee
    • Commercial Account Handler
      • Dec 2014 - Oct 2017
    • United Kingdom
    • Insurance
    • E-Trade Delivery Lead and E-Commerce Team Leader, NIG Commercial Packages
      • Oct 2003 - Dec 2014

      Responsible for leading and motivating a team. Change request impact assessments. Attending and having an input into Project steering meetings. Regular monitoring and reviews of the project along with MI reporting and producing weekly status reports. Worked on Project to offshore work to India which involved writing training material, writing process maps and delivering training and auditing work in India in September 2014. E-Trade project lead involving the roll out of new on line facility, training of staff and development of the system, Integration from New On-line platform to Back office System including data mapping. Managing a Team of testers to ensure test scripts worked through and pass/fails reported. Attended Broker roadshows and relationship building meetings. Training a team of team of 10 people on the new quotation system. Ensure 1-2-1's are held with each member of the team. Pro activity address incidents of absence and schedule adherence Comply with people governance procedures in respect of achieving HR metrics targets and processes. Ensure effective and timely communication to maintain positive relationships with the team. MI reporting Show less

    • United Kingdom
    • Consumer Services
    • Admin Supervisor
      • May 2001 - Sep 2003

      Day to day running of a small Insurance Brokers. Office Management. Distribution and delegation of work to staff. Recruitment and interviewing of staff. Dealing with daily correspondence and customer complaints. Training and further development of staff. Dealing with the public both face to face and over the telephone. Checking details on claims and inputting data.Helping and advising clients on completing claims. Liaising with major Insurance Companies for quotes and claims. Keeping staff informed on changes as they happen. Being pro-active and re-active to changing situations. Remaining calm and focused under pressure Show less

    • Office Manager
      • Jul 1995 - May 2001

      Banking daily takings, Reconciling accounts and cash books, Checking payroll details and arranging salary payment, Day to day running of a small Insurance Brokers Banking daily takings, Reconciling accounts and cash books, Checking payroll details and arranging salary payment, Day to day running of a small Insurance Brokers

    • United Kingdom
    • Insurance
    • 1 - 100 Employee
    • Insurance Clerk
      • Jan 1994 - Aug 1995
    • United States
    • Advertising Services
    • Underwriting Clerk
      • Jan 1992 - Jan 1994

      Inputting and Checking Data on aVDU Checking proposal forms Inputting and Checking Data on aVDU Checking proposal forms

    • Insurance Clerk
      • Jan 1989 - Jan 1992

      Dealing with the public both face to face and over the telephone Data inputting Helping clients to complete forms Dealing with the public both face to face and over the telephone Data inputting Helping clients to complete forms

Education

  • Morcott Hall School
    1983 - 1989

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