Helen Cooney

Team Leader - Premier Business Unit at JCB Insurance Services Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Stoke-on-Trent Area, UK
Skills

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5.0

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Nigel Kilford

I have had the pleasure of dealing with Helen for almost 10 years for various aspects of business insurance. Helen's attention to detail and dedication for customer service has always been of the highest standard. I am sure I will still be in contact with Helen for my insurance requirements in another 10 years! Thanks for all your help, Helen.

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Experience

  • JCB Insurance Services Ltd
    • United Kingdom
    • Insurance
    • 1 - 100 Employee
    • Team Leader - Premier Business Unit
      • May 2005 - Present

      Senior Account Handler and Team Leader of one of the two Premier Business Units, handling all our clients insurance needs from New Business, Renewals, Mid Term Adjustments, Risk Management and Claims handling

    • Senior Account Handler - Key Accounts
      • Mar 2000 - May 2005

      Senior Account Handler in Key Accounts unit, handling all clients insurance portfolios

    • Senior Account Handler and Team Leader Customer Service Unit
      • Feb 1996 - Mar 2000

    • Account Handler
      • Jan 1994 - Feb 1996

  • University of Nottingham
    • United Kingdom
    • Research Services
    • 700 & Above Employee
    • Purchasing Assistant
      • Mar 1992 - Oct 1992

      Temporary contract covering maternity leave. Duties mainly included acting as internal commercial insurance advisor, handling claims for the departments, carrying out mid terms amendments with insurers and overseeing the insurance portfolio renewal. Temporary contract covering maternity leave. Duties mainly included acting as internal commercial insurance advisor, handling claims for the departments, carrying out mid terms amendments with insurers and overseeing the insurance portfolio renewal.

  • General Portfolio Ltd
    • United Kingdom
    • Financial Services
    • 1 - 100 Employee
    • Sales Executive
      • Jan 1989 - Jun 1991

      Sales Training Executive, teaching Life Insurance Salesmen how to sell General Insurance products Sales Training Executive, teaching Life Insurance Salesmen how to sell General Insurance products

  • Ascot Insurance Brokers Limited
    • Insurance
    • Senior Account Handler
      • Apr 1988 - Jan 1989

      Senior Account Handler for local shop front commercial broker. This broker was brought out shortly after I joined by General Portfolio and I was promoted to sales executive - training Senior Account Handler for local shop front commercial broker. This broker was brought out shortly after I joined by General Portfolio and I was promoted to sales executive - training

  • Endsleigh Insurance Brokers Ltd
    • Cheltenham
    • Senior Account Handler
      • Mar 1986 - Apr 1988

      Senior Account Handler mostly new business enquiries, but also handling existing clients portfolios Senior Account Handler mostly new business enquiries, but also handling existing clients portfolios

  • Clarkson Puckle Insurance Brokers Limited
    • Derby
    • Account Handler
      • Sep 1983 - Mar 1986

      Started my insurance career with a national broker (now part of the Marsh Group of Companies through various mergers and acquisitions over the years). Started my insurance career with a national broker (now part of the Marsh Group of Companies through various mergers and acquisitions over the years).

Education

  • Noel Baker Community School
    10 GCE's grade A-C and A-level Chemistry grade C
    1976 - 1983

Community

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