Helen Clarke

Head of Operations at Clarke Analytics Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Mallow, County Cork, Ireland, IE
Skills

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Credentials

  • The Role of ChatGPT in Shaping Our Future
    Skillsoft
    Aug, 2023
    - Nov, 2024
  • ChatGPT & Its Practical Use Cases
    Skillsoft
    Jul, 2023
    - Nov, 2024
  • ChatGPT Prompt Engineering Examples & Use Cases
    Skillsoft
    Jul, 2023
    - Nov, 2024
  • Creating Advanced ChatGPT Prompts
    Skillsoft
    Jul, 2023
    - Nov, 2024

Experience

  • Clarke Analytics Ltd.
    • Ireland
    • Data Infrastructure and Analytics
    • 1 - 100 Employee
    • Head of Operations
      • Oct 2016 - Present

      Responsible for:1. Strategic partner management & engagement, legal & regulatory compliance2. Consulting & Training Deliverables QA3. Financial & expenses management4. Consultant and resource scheduling.5. Business development 6. Tender management

    • Company Secretary
      • Oct 2016 - Present

  • Mallow Parish Center
    • Mallow, Co. Cork
    • Adult Learning Tutor volunteer
      • Jan 2005 - Feb 2023

      Local Community Adult Education Volunteering: Responsible for: 1. Identifying individual learning needs 2. Designing the programmes and adapting individual education programmes 3. Individual Tutoring & Mentorship Local Community Adult Education Volunteering: Responsible for: 1. Identifying individual learning needs 2. Designing the programmes and adapting individual education programmes 3. Individual Tutoring & Mentorship

  • Lucent Technologies
    • County Dublin, Ireland
    • Customer Technical Support Analyst
      • Nov 1997 - Mar 2000

      Lucent Technologies design and build public and private networks, communications systems and software, consumer and business telephone systems, and microelectronics components. Responsible for: 1. Analysis of customer problem tickets and software patch design and implementation Lucent Technologies design and build public and private networks, communications systems and software, consumer and business telephone systems, and microelectronics components. Responsible for: 1. Analysis of customer problem tickets and software patch design and implementation

  • Ericsson
    • Clonskeagh, Dublin
    • Technical Team Lead
      • Sep 1993 - Oct 1997

      Ericsson is a Swedish multinational networking and telecommunications company headquartered in Stockholm. Responsible for: 1. Leading a team of 4 senior software developers and customer service engineers 2. Analysis. design and coding of software patches to address customer trouble tickets Ericsson is a Swedish multinational networking and telecommunications company headquartered in Stockholm. Responsible for: 1. Leading a team of 4 senior software developers and customer service engineers 2. Analysis. design and coding of software patches to address customer trouble tickets

Education

  • University College Cork
    Certificate, Chinese Studies
    2013 - 2014
  • The Analytics Institute of Ireland
    Professional Diploma in Analytics and AI, 1.1
    2022 - 2022
  • University of Limerick
    Bachelor's degree, Computer Engineering
  • University of Limerick
    Master's degree, Applied Mathematics

Community

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