Helen Chukwukelu
DevOps Engineer | Coach at Inatco- Claim this Profile
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English Professional working proficiency
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Bio
Chisom Jude
I worked with Helen at Tek Experts and I can say for sure she is good, focused and reliable. She is always knowledgeable and professional with her job. I admire her drive for knowledgeable and growth.
John Njoku
It’s rare that you come across standout talent like Helen. I had the pleasure of working with Helen for 1 year and 8 months at Tek-Experts, collaborating on several Microsoft's End User products teams including M365 and Windows. I was particularly impressed by Helen's ability to handle even the toughest clients effortlessly. That skill often takes years to develop among customer service professionals, but it seemed to come perfectly naturally to her. She also demonstrated a high level of commitment to growth in her ability to learn and develop her professional career which lead her into handling more complex tech roles like Dev-Ops. No matter how tense a meeting was, Helen made sure everyone left with a smile - she was a great motivation to the team. As a team member or a leader, Helen earns my highest recommendation.
Chisom Jude
I worked with Helen at Tek Experts and I can say for sure she is good, focused and reliable. She is always knowledgeable and professional with her job. I admire her drive for knowledgeable and growth.
John Njoku
It’s rare that you come across standout talent like Helen. I had the pleasure of working with Helen for 1 year and 8 months at Tek-Experts, collaborating on several Microsoft's End User products teams including M365 and Windows. I was particularly impressed by Helen's ability to handle even the toughest clients effortlessly. That skill often takes years to develop among customer service professionals, but it seemed to come perfectly naturally to her. She also demonstrated a high level of commitment to growth in her ability to learn and develop her professional career which lead her into handling more complex tech roles like Dev-Ops. No matter how tense a meeting was, Helen made sure everyone left with a smile - she was a great motivation to the team. As a team member or a leader, Helen earns my highest recommendation.
Chisom Jude
I worked with Helen at Tek Experts and I can say for sure she is good, focused and reliable. She is always knowledgeable and professional with her job. I admire her drive for knowledgeable and growth.
John Njoku
It’s rare that you come across standout talent like Helen. I had the pleasure of working with Helen for 1 year and 8 months at Tek-Experts, collaborating on several Microsoft's End User products teams including M365 and Windows. I was particularly impressed by Helen's ability to handle even the toughest clients effortlessly. That skill often takes years to develop among customer service professionals, but it seemed to come perfectly naturally to her. She also demonstrated a high level of commitment to growth in her ability to learn and develop her professional career which lead her into handling more complex tech roles like Dev-Ops. No matter how tense a meeting was, Helen made sure everyone left with a smile - she was a great motivation to the team. As a team member or a leader, Helen earns my highest recommendation.
Chisom Jude
I worked with Helen at Tek Experts and I can say for sure she is good, focused and reliable. She is always knowledgeable and professional with her job. I admire her drive for knowledgeable and growth.
John Njoku
It’s rare that you come across standout talent like Helen. I had the pleasure of working with Helen for 1 year and 8 months at Tek-Experts, collaborating on several Microsoft's End User products teams including M365 and Windows. I was particularly impressed by Helen's ability to handle even the toughest clients effortlessly. That skill often takes years to develop among customer service professionals, but it seemed to come perfectly naturally to her. She also demonstrated a high level of commitment to growth in her ability to learn and develop her professional career which lead her into handling more complex tech roles like Dev-Ops. No matter how tense a meeting was, Helen made sure everyone left with a smile - she was a great motivation to the team. As a team member or a leader, Helen earns my highest recommendation.
Credentials
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Kubernetes and Cloud Native Associate
The Linux FoundationNov, 2022- Nov, 2024 -
Openhack: DevOps Coach
MicrosoftSep, 2022- Nov, 2024 -
AWS Certified Solutions Architect - Associate
Amazon Web Services (AWS)Aug, 2022- Nov, 2024 -
Azure Fundamentals
MicrosoftNov, 2021- Nov, 2024 -
FUNDAMENTALS OF DIGITAL MARKETING
Google Digital Skills For AfricaJun, 2021- Nov, 2024 -
Microsoft 365 Certified: Fundamentals
MicrosoftJun, 2021- Nov, 2024 -
Technical Support Fundamentals
Coursera Course CertificatesJun, 2021- Nov, 2024 -
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)Apr, 2022- Nov, 2024 -
Microsoft Certified: Azure Administrator Associate
MicrosoftJan, 2023- Nov, 2024 -
Customer Engagement Specialist Professional Certificate
Coursera
Experience
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Inatco
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Lebanon
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IT Services and IT Consulting
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1 - 100 Employee
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DevOps Engineer | Coach
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Sep 2022 - Present
• Implementing and managing Continuous Integration/Continuous Deployment (CI/CD) pipeline that significantly improves the speed and reliability of deployments. • Work as devOps support and a coach, helping learners to carry out their projects and troubleshoot any issues they may encounter. • Coach students during Microsoft OpenHack events to ensure they carry out zero downtime deployment of continuous integration and continuous deployment seamlessly to achieve high availability and reliability in the application deployment and releases. • Guide learners and participants on their learning journey to ensure that they implement their CI/CD processes with best devOps practices and ensuring security requirements are implemented. Show less
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Tek Experts
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United States
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IT Services and IT Consulting
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700 & Above Employee
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TECHNICAL SUPPORT ENGINEER
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Feb 2021 - Present
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Shanekol Technology Group
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United States
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IT Services and IT Consulting
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Technical Customer Success Manager
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Jun 2022 - Jan 2023
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Ydevacademy
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Nigeria
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E-Learning Providers
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1 - 100 Employee
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DevOps Engineer/Trainer
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Jun 2022 - Oct 2022
Delivered training on Cloud/DevOps with practical exercises and projects to enhance learning. Taught students on key DevOps tools including Linux, Git & Github, Docker, Terraform, Kubernetes, Jenkins, Azure, and AWS among others. Assisted students in completing their projects on time. Offered mentorship and provided the necessary resources to facilitate learning, making the students' DevOps/Cloud journey more manageable. Delivered training on Cloud/DevOps with practical exercises and projects to enhance learning. Taught students on key DevOps tools including Linux, Git & Github, Docker, Terraform, Kubernetes, Jenkins, Azure, and AWS among others. Assisted students in completing their projects on time. Offered mentorship and provided the necessary resources to facilitate learning, making the students' DevOps/Cloud journey more manageable.
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She Code Africa
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Nigeria
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Non-profit Organizations
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1 - 100 Employee
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DevOps Engineer/SRE
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Apr 2022 - Jul 2022
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Cloudnloud Tech Community
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India
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E-Learning Providers
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1 - 100 Employee
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DevOps Engineer
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Jan 2022 - Jun 2022
• Exposure to intensive projects and different technologies and challenges which deepened my knowledge in management of cloud infrastructure in Azure and AWS • Successfully worked on projects such as deploying websites and managing infrastructure with Terraform, Kubernetes Administration to manage containerized applications, carried out automation with bash scripting, built and managed CI/CD pipeline with Jenkins, Azure devOps and AWS developer tools among other projects. • Deployed and managed containerized applications and ensured security best practices are implemented in the infrastructure Show less
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Institute of Directors, Nigeria (IOD Nigeria)
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Nigeria
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Think Tanks
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1 - 100 Employee
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Customer Relationship Officer
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Apr 2019 - Dec 2020
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Ministry of Education Lagos state
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Lagos, Nigeria
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IT support Officer
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Dec 2017 - Nov 2018
- Troubleshooted and diagnosed basic issues with computer equipment and performed minor repairs as needed. - Provided support in the installation, configuration, evaluation, maintenance, monitoring, and analysis of systems and software assigned to me. - Documented, reviewed, and improved existing or new procedures and workshops. - Built strong relationships and established a high level of credibility. - Troubleshooted and diagnosed basic issues with computer equipment and performed minor repairs as needed. - Provided support in the installation, configuration, evaluation, maintenance, monitoring, and analysis of systems and software assigned to me. - Documented, reviewed, and improved existing or new procedures and workshops. - Built strong relationships and established a high level of credibility.
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Education
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Nnamdi Azikiwe University
B.Sc, Computer Science
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