Helen Chen

Business Development Officer ( R&D) at Etonkids Educational Group
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Contact Information
us****@****om
(386) 825-5501
Location
Beijing, China, CN
Languages
  • English -
  • Chinese Native or bilingual proficiency

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Credentials

  • Advance Diploma in Translation & Interpretation
    AITI
    Feb, 2016
    - Nov, 2024

Experience

    • China
    • Education Administration Programs
    • 1 - 100 Employee
    • Business Development Officer ( R&D)
      • Nov 2017 - Present

    • China
    • Education Administration Programs
    • 700 & Above Employee
    • Program Manager
      • Mar 2014 - Sep 2016

      Events management, coordinating with 30 branch offices with marketing events, including online and offline promotion, presentation, training etc. .Conducting trainings for the branch offices, formulate and implement training material and test paper for all counsellors. .Developing business activities, give presentation to our customers within the external and internal Seminar.Supporting the branch offices handling any professional enquiry and customer complain.

    • International Affairs Coordinator
      • Feb 2013 - Mar 2014

      Help to maintaining the relationship between the company and our partners.Actively involved in marketing activities and participate in the company campaignDiscussing and planning for the marketing activities and incentive plan for each financial year with our key partners.Help to writing up the marketing proposal each year. To help in business development activities, explored 10+ new channels within one year, include 3VIP partner.Partnership maintains, to help our partners to conducting special events or High level meetings. Eg. Lead to organizing the “Australia education and career development conference” and “Australia high School principle forum”, with the support of more than 30 Australia Universities and Schools, as well as Austrade. Show less

    • Senior Consultant
      • Nov 2011 - Feb 2013

      Provide professional and comprehensive information to the students who wish to study aboard.According to student’s condition design the most suitable and rational study plan.Developing business activities, give presentation to our customers within the external and internal seminar.Involving in the company events, which include help to participate in the 2010 annual party and company badminton team.

    • Switzerland
    • Food and Beverage Services
    • 700 & Above Employee
    • Sales and Customer Service
      • Jun 2008 - Sep 2011

      Use high attention to detail performing accounting / finance related tasks: cash handling, processing transactions, EFTPOS, inventory management, stock-taking, writing off damaged or stolen goods, asset maintenance, ticketing Support marketing campaigns and advertising catalogues to maximise sales targets Maintenance of required documentation electronically and using company’s hard files to process / record transactions Call up clients and negotiating terms to rectify any issues and enquiries, and help to maintain a strong relationship between the customer and the company. Process bank lodgement for payments, cheques and invoices Worked with other retail assistants as team to provide fast and efficient services Other responsibilities includes organizing and filing membership forms, training new employees Prepare daily cash bags, maintain and balance vault cash and daily cashier charge activity Prepare cash receipts for bank deposit, reconcile cash, check, and credit card receipts daily, and investigate and resolve any out-of-balance problems Participating in visual merchandising role within both of the new boutiques in Melbourne. Forging strong business relationship with some of the outlet stores ensuring long-term brand loyalty. Promoting the sale of products and services predominately to electrical contractors and individuals. Attending tradeshows. Show less

    • Australia
    • Banking
    • 700 & Above Employee
    • Manager Assistant (FI)
      • Oct 2010 - Feb 2011

      Provide administration support to managing director, and other areas of the business as required. Answering telephones and email inquires Co-ordination of meetings, involved with taking meeting minute for weekly FI team meeting Help manager to documenting expense claim every month Involving in the company events, which include help to participate in the 2010 annual party, and Christmas party. Booking and coordination of domestic and international travel. Provide administration support to managing director, and other areas of the business as required. Answering telephones and email inquires Co-ordination of meetings, involved with taking meeting minute for weekly FI team meeting Help manager to documenting expense claim every month Involving in the company events, which include help to participate in the 2010 annual party, and Christmas party. Booking and coordination of domestic and international travel.

Education

  • Deakin University
    Graduate Certificate of Professional Accounting, Accounting
    2010 - 2011
  • University of Melbourne
    Bachelor of Science (B.Sc.), Biochemistry
    2004 - 2007
  • Toorak college
    VCE
    2000 - 2004

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