Experience

DHC Consulting

• Owner

  • Jan 2007 - Present

  Management consulting to hospitality industry:Specialties: Start ups, CEO,MD, Board, Turnaround, Operations, Exit, Strategic Planning, Branding, Commercial planning, Sales, P&L Management, Pricing, Budgeting, Marketing, Advertising, Venture Capital, Product Launch, Operations, Customer Service, Swedish, Spanish, International, Global Hospitality, Travel, Hotels, hostels, Member Clubs, Consulting, Consumer Services, Food & Beverage, Concept Development, Product Development… Management consulting to hospitality industry:Specialties: Start ups, CEO,MD, Board, Turnaround, Operations, Exit, Strategic Planning, Branding, Commercial planning, Sales, P&L Management, Pricing, Budgeting, Marketing, Advertising, Venture Capital, Product Launch, Operations, Customer Service, Swedish, Spanish, International, Global Hospitality, Travel, Hotels, hostels, Member Clubs, Consulting, Consumer Services, Food & Beverage, Concept Development, Product Development, Restaurants, bars, clubs, capital raising, growth capital Show more Show less



Modus Operandus

• Managing Partner

  • 2007 - Present

  Modus Operandus works with independent hotels, universities, hotel groups, leisure groups, asset management companies, travel/tour companies and OTA’s on various projects which include:Property acquisition Marketing strategyDistribution and Channel management - Development of an international distribution and channel management strategyStrategic Website reviews – development of profit potential and return Project management and process re-engineeringSystems reviews and… Modus Operandus works with independent hotels, universities, hotel groups, leisure groups, asset management companies, travel/tour companies and OTA’s on various projects which include:Property acquisition Marketing strategyDistribution and Channel management - Development of an international distribution and channel management strategyStrategic Website reviews – development of profit potential and return Project management and process re-engineeringSystems reviews and audits Show more Show less



University of Exeter

• Revenue, Distribution and Business Development Management consultancy

  • Jun 2017 - Sep 2018

  Modus Operandus was contracted over a two year period to provide independent and objective advice to the revenue shortfall issues facing the University, tailored to suit the property, market, and particular challenges. A comprehensive report identifying strategic profit driving opportunities was producedQuick wins highlighted, resulting in immediate returns - year 1 £540k , Year 2 £630kInitial investment quickly recoupedMonitoring of the system to optimise the pricing decisions… Modus Operandus was contracted over a two year period to provide independent and objective advice to the revenue shortfall issues facing the University, tailored to suit the property, market, and particular challenges. A comprehensive report identifying strategic profit driving opportunities was producedQuick wins highlighted, resulting in immediate returns - year 1 £540k , Year 2 £630kInitial investment quickly recoupedMonitoring of the system to optimise the pricing decisions based on observed demand meaning that minimal intervention was required by the University staff. The average rate grew by 119% and revenue growth of almost £300k in year 1. Show more Show less



SITU

• Commercial Director

  • Oct 2016 - Jun 2017



Generator Hostels

• Commercial Director

  • Mar 2015 - Sep 2016



CL Serviced Apartments

• Interim Sales and Marketing Director

  • Mar 2013 - Mar 2015



Malmaison & Hotel du Vin

• Group Sales Director

  • Jan 2004 - Feb 2008



BridgeStreet Residences, Serviced Apartments and Suites

• Vice President of Sales and Marketing

  • 2000 - 20044 years



Societe des Bains de Mer

• UK Director of Sales

  • 1997 - 20003 years



Marriott International

• Intermediary Sales Manager

  • 1993 - 19974 years