Experience

Northumbria University

• United Kingdom
• Higher Education
• 500 - 600 Employee

• Skills Development Assistant

  • Jul 2021 - Present



Tynemouth Aquarium

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Front Desk

  • Jul 2020 - May 2021

  Providing excellent customer service in both admissions and retail. Promoting events to visitors. Maintaining the cleanliness and appearance of the reception and gift shop. Enforcing COVID 19 rules for the customers’ safety. Addressing issues and complaints from customers. Providing excellent customer service in both admissions and retail. Promoting events to visitors. Maintaining the cleanliness and appearance of the reception and gift shop. Enforcing COVID 19 rules for the customers’ safety. Addressing issues and complaints from customers.



National Trust

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Visitor Services

  • Mar 2019 - Jul 2020

  My role was to provide excellent customer service to members and non members of the National Trust, promote the membership to non members, and aid with admissions to events. My role was to provide excellent customer service to members and non members of the National Trust, promote the membership to non members, and aid with admissions to events.