Experience

Veryfi

• United States
• Software Development
• 1 - 100 Employee

• Sr. Customer Experience and Success at Veryfi

  • Nov 2017 - Present

  Veryfi empowers organizations to transform the unstructured data in the form of receipts, invoices, purchase orders, checks, W2s and other business documents into structured data at scale. Veryfi API can be leveraged for many use cases in financial services to deliver valuable business intelligence in seconds. Learn more about Veryfi (a YC W17 company) https://www.veryfi.com/about/ -Accountable for Customer's overall success with Veryfi, including renewals, adoption of Veryfi solutions, customer health, and satisfaction - Customer point of contact throughout the Customer's lifecycle, define measurable success plan with clear outcomes, and ensure cohesive communication across internal and customer audiences at all levels. -Effectively network within accounts in order to achieve successful execution of the customer's strategy and roadmap -Deliver an exceptional customer experience with proactive communication, orchestrating the right internal resources, and effectively using the customer engagement model to align, track and evolve customer business goals -Drive adoption of Veryfi products - using data to provide insights and progress from baseline through the maturity curve -Foster innovation by sharing resources and new ways your customers can use Veryfi solutions -Identify Customer risk, and work with extended Veryfi team to create and execute on "get well" plans -Contribute to the ongoing initiatives to continuously improve our approach to efficiently and effectively secure our customers' success



Softeq

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Sales Development Representative

  • Jul 2015 - Jan 2017

  Full-cycle software development company focusing on three major areas: • Mobile applications and games • Advanced web applications • Firmware and embedded software Reporting to the SDR Manager, this role serves as a critical member of the sales team, and is responsible for driving top-of-the-funnel lead generation for account executives and sales managers •Updating and managing all sales activities, opportunities, and account information in CRM •Hitting the monthly quota of qualified opportunities •Attracting new partners by engaging new and existing leads •Pre-qualification of opportunities by business size, staffing needs and volume •Working closely with Account Executives to develop prospecting strategies •Managing accounts through the top of the funnel sales cycle •Providing the clients with effective value proposition •Providing white glove service, articulate value proposition and build rapport through effective communication



zGames

• United States
• Computer Games
• 1 - 100 Employee

• Sales Manager

  • Jul 2015 - Jan 2017

  zGames is a mobile game development studio active in mobile space since 2008. Our team masterfully blends problem-solving with entertainment and education. We've delivered scores of multi-platform games in a number of popular gaming genres — from casual games to augmented reality to educational apps — for some of the world-renowned game producers and publishers in the USA and Europe. zGames is a mobile game development studio active in mobile space since 2008. Our team masterfully blends problem-solving with entertainment and education. We've delivered scores of multi-platform games in a number of popular gaming genres — from casual games to augmented reality to educational apps — for some of the world-renowned game producers and publishers in the USA and Europe.



ActiveCloud

• Belarus
• Technology, Information and Internet
• 1 - 100 Employee

• Sales Development Representative Enterprise sector

  • Nov 2012 - Jun 2015

  SaaS & IaaS provider in CIS. Focus on technology, service automation and premium support, enabling world class services to more than 20,000 customers. Service portfolio IaaS, clustering and high availability, enterprise-grade virtualization, CDN, SaaS, (DaaS). Pparthership with industry-leading vendors like Microsoft, VMware, Parallels, RedHat, HP, SuperMicro. Duties & Responsibilities: Managing the Sales Process: IaaS (CloudServer based on both Red Hat KVM & VMware), SaaS(MS Exchange, ActiveBackup, Symantec Backup, DaaS, DeskWork), IT-consulting (Disaster Recovery DC, Private Cloud, SLA); Participating in negotiations, processing appeals, technical and commercial proposals, cooperation with leads, participation in the formation and development of IT services based on customer feedback, conducting webinars and presentations, cooperation with regional office in the Russian Federation.



ISMIRA LTD

• Customer Relationship Manager

  • May 2011 - Nov 2012

  ISMIRA company offers recruitment and manning services to the foreign employers and to the biggest cruise companies in the world - leaders of the cruise vacation industry. We perform professional selection, training, and processing to provide our employers with qualified and motivated personnel. Responsible for:Search of potential clients (B2B, B2C)/Presentation, /Searching for the clients,/Negotiations,/Market Research,/Business correspondence,/Meetings, ISMIRA company offers recruitment and manning services to the foreign employers and to the biggest cruise companies in the world - leaders of the cruise vacation industry. We perform professional selection, training, and processing to provide our employers with qualified and motivated personnel. Responsible for:Search of potential clients (B2B, B2C)/Presentation, /Searching for the clients,/Negotiations,/Market Research,/Business correspondence,/Meetings,