Experience

Suffolk Chamber of Commerce

• United Kingdom
• Information Services
• 1 - 100 Employee

• • Mar 2021 - Present

  Providing leadership and strategic direction, overseeing the day to day management of business operations and procedures, and managing the office support personnel who provide the backbone to the New Anglia Growth Hub team.

• • Jun 2018 - Feb 2021

  Managing the financial operations, delivering financial and data driven reports and claims for funding providers and partners. Managing IT projects and providing daily IT support. The go-to person for anything in 'the Hub'.Using my Salesforce training, I provided essential support with the rebuild of the Growth Hub's database. This is now used across multiple partners to provide Norfolk and Suffolk businesses with seamless referrals for free business and financial advice and support.The New Anglia Growth Hub helps businesses in Norfolk and Suffolk to access free, impartial business support and grants. https://www.newangliagrowthhub.co.uk Show less



The Somerville Foundation

• United States

• • 2014 - Apr 2018

  Managed all services provided by the charity to support and improve the lives of adult congenital heart patients. Liaised with external organisations including HM Government, NHS and other non-profits to improve standards of care for patients. Managed fundraising partnerships with local and national organisations and recruited and supported corporate fundraising groups and volunteers to meet community fundraising targets. Connected with individuals and businesses to proactively build and develop my network and maximise engagement. Managed marketing function.Commenced an ongoing fundraising relationship with the Suffolk Freemasons due to a dropped train ticket. Which just goes to show, not all donor engagement is planned. Show less

• • Jan 2011 - Mar 2014

  As Office Manager I ensured the smooth running of the charity on a day-to-day basis. I managed the delivery of financial funding applications, streamlined and maintained office procedures, systems and processes, managed the office budget, managed policy documents, recruited and trained staff and maintained personnel development records. Delivered highly successful strategic communications and marketing plan, increasing visibility of the charity to new donors and new beneficiaries: Increased membership numbers and readership of previously print only newsletter through introduction of accessible digital and multi-lingual versions. Introduced online presence across social media and fundraising websites increasing visibility and income opportunities across wider demographic.As income and donors increased, I employed and trained an Assistant to manage her own projects and campaigns, along with two apprentices.In 2012, the charity changed it's name to The Somerville Foundation. I project managed the rebrand and introduced a new website and email system, enabling further successful income opportunities for the charity. This project was accomplished in an incredibly short time constraint, not favourably aided by a remote and busy board of trustees. Show less

• • Mar 2006 - 2011

  In this role, I managed all stakeholder engagement and event organisation. I took over management of the charity's Annual Conference in 2008 and, through networking and building relationships and delivering strategic marketing activity, increased attendance year on year. Two years later, the 2010 London conference was pronounced 'the best conference ever' by our patient group and continued to impress year-on-year.



Powergen Warm Front

• Stakeholder Communications Executive

  • 2003 - 2005

  Delivered PR and communications to all stakeholders. Published award winning Annual Report 2004. Powergen Warm Front Ltd managed the government funded Warm Front scheme from 2003-2005. Delivered PR and communications to all stakeholders. Published award winning Annual Report 2004. Powergen Warm Front Ltd managed the government funded Warm Front scheme from 2003-2005.



Powergen

• India
• Events Services

• Marketing Executive

  • 1998 - 2003

  Temp to Perm. Delivered marketing campaigns and materials. During this time the company changed ownership twice. On both occasions I managed the rebrand of all SME marketing materials. Temp to Perm. Delivered marketing campaigns and materials. During this time the company changed ownership twice. On both occasions I managed the rebrand of all SME marketing materials.



Young & Co Brewery, PLC

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Relief Manager

  • 1991 - 1998

  Assistant Manager at Young's flagship hotel on Clapham Common, to Relief Manager at various sites across London and the South-East following the brewery's management training programme. Assistant Manager at Young's flagship hotel on Clapham Common, to Relief Manager at various sites across London and the South-East following the brewery's management training programme.