Experience

Y Social Impact Center

• United States
• Individual and Family Services
• 1 - 100 Employee

• Program Director

  • Oct 2020 - Present

  The Y Social Impact Center, formerly Accelerator YMCA and Nexus Youth and Families, is the social services division of the YMCA of Greater Seattle.For over 48 years, we have specialized in serving youth and young adults who have experienced trauma such as homelessness, foster care, exploitation, systemic poverty, and racism. Our approach addresses the whole person by offering a wide array of services in the following areas: housing, behavioral health, education, employment, and violence intervention and prevention. As the LifeSet Program Director, I direct program development, operations and delivery of assigned program area(s) to the membership and community. LifeSet is an individualized, evidence-informed, clinically based program designed to empower young people on their journey from foster care to adulthood. LifeSet pairs a highly-trained specialist with each young person to help identify goals and execute the right interventions to reach them. Specialists stabilize even the toughest situations and help young people obtain healthy relationships, safe housing, education and employment.



Accelerator YMCA Young Adult Services

• YVLifeSet Resource Specialist

  • May 2016 - Oct 2020

  Our YVLifeSet Specialists provide their 18-22 year old clients with the knowledge to utilize all available community resources. These specialists are able to help young adults become self-sufficient by assisting them in locating and learning how to use community resources such as housing, employment and education by forming therapeutic relationships with program participants, families, friends, and other key community stakeholders.Handle a caseload of 8 18-22 year old clientsCreate individual service plans with each client based on their goals in order to transition into adulthood.Work collaboratively with the individual, family and community.



Accelerator YMCA, Young Adult Services

• Community Engagement Coordinator

  • May 2015 - Oct 2020

  YTech Volunteer Recruitment: defined volunteer job descriptions, recruit volunteers/mentors through different avenues, conducted outreach. Volunteer Training, Volunteer Retention: developed YTech Mentor training curriculum, conduct mentor trainings, compile and analyzed training evaluation data. Get Engaged Youth Connection & Training: created a PugetSoundOff.org training presentation for Get Engaged cohort, conducted & planned the 2015-16 cohort orientation, regularly had one-on-one check-ins with GE members, attended and helped coordinate monthly GE meetings. PugetSoundOff.org Partner Outreach: created PSO outreach presentation for youth workers & youth-serving organizations, conducted outreach presentations to potential partner sites. PSO Community/Online Outreach: created & distributed quarterly PSO newsletter, supported PSO Youth Advisory Council, attending meetings & incorporating youth feedback, helped to re-establish the PSO Freelance program, attended Seattle City Council meetings and other civic events of interest to youth and help support their blogging on PSO, helped maintain PSO's social media presence on Twitter, Facebook, & Instagram, attended youth-focused and cause-specific advocacy focused events and distribute PSO marketing materials.



Sound Youth VISTA

• Team Member

  • May 2015 - Apr 2016

  An active member of the Sound Youth VISTA AmeriCorps team, attend monthly meetings twice a month, actively engage and participate in Social Justice & Anti-Racism work and education, participate in team building activities and professional development workshops. An active member of the Sound Youth VISTA AmeriCorps team, attend monthly meetings twice a month, actively engage and participate in Social Justice & Anti-Racism work and education, participate in team building activities and professional development workshops.



The Edgewater Hotel

• United States
• Hospitality
• 1 - 100 Employee

• Reservations Sales Agent

  • Aug 2012 - Oct 2014

  Maximized rate for all room reservations, promoting and selling packages andmaintaining accurate information in guest history database. Processed allreservation requests, changes and cancellations received by phone, fax, telex,mail, internally and through corporate reservations center or third party travelagencies. Anticipated guests needs, responded promptly to guests andassociates in a timely manner every day. Maximized rate for all room reservations, promoting and selling packages andmaintaining accurate information in guest history database. Processed allreservation requests, changes and cancellations received by phone, fax, telex,mail, internally and through corporate reservations center or third party travelagencies. Anticipated guests needs, responded promptly to guests andassociates in a timely manner every day.



Chautauqua Elementary School

• United States
• Mental Health Care
• 1 - 100 Employee

• Reading & Writing Instructor

  • Sep 2011 - Jul 2012

  Taught reading and writing skills to students in Kindergarten thru 5th grade who were not performing at grade level or had not reached the benchmark for their grade level. By working one-on-one and in small groups with K-5 children who needed help learning to read and reaching benchmark goals. Used prescribed literacy interventions and conducted weekly progress monitoring to ensure thestudents were on track to read at grade level by the end of the year. Taught reading and writing skills to students in Kindergarten thru 5th grade who were not performing at grade level or had not reached the benchmark for their grade level. By working one-on-one and in small groups with K-5 children who needed help learning to read and reaching benchmark goals. Used prescribed literacy interventions and conducted weekly progress monitoring to ensure thestudents were on track to read at grade level by the end of the year.



Solid Ground

• Norway
• Education
• 1 - 100 Employee

• Team Member

  • Sep 2011 - Jul 2012

  Was an active team member of the Solid Ground Washington Reading Corps, AmeriCorps group. Attended weekly meetings where I participated in team building activities, actively learned and engaged in Social Justice & Anti-Racism work. Was an active team member of the Solid Ground Washington Reading Corps, AmeriCorps group. Attended weekly meetings where I participated in team building activities, actively learned and engaged in Social Justice & Anti-Racism work.



YWCA Wenatchee Valley

• Civic and Social Organizations
• 1 - 100 Employee

• Event/Education/Volunteer Coordinator

  • Oct 2010 - Jul 2011

  Worked directly with staff & volunteers in their daily duties; helped women in crisis by providing support, services, and educational classes. Planned events that encouraged community involvement and volunteer participation. Promoted new volunteer recruitment through media sources and planned events. Assisted staff in placing volunteers into appropriate programs. Followed up with volunteers to make sure their experiences were positive. Maintained volunteer hour tracking and volunteer recognition events. Managed & created programs, assisted in office work, answering phones & emails, attended meetings and community outreach events, helped with the women's shelter, etc.



Intermountain AmeriCorps

• Civic and Social Organizations
• 1 - 100 Employee

• Team Member

  • Oct 2010 - Jul 2011

  Was an active team member of the Intermountain AmeriCorps Team in Wenatchee, WA. Attended monthly meetings where I participated in group team building activities, career building workshops, and community service projects. Was an active team member of the Intermountain AmeriCorps Team in Wenatchee, WA. Attended monthly meetings where I participated in group team building activities, career building workshops, and community service projects.



Sleeping Lady Mountain Resort

• United States
• Travel Arrangements
• 1 - 100 Employee

• Reservations Supervisor & Coordinator

  • Apr 2007 - Aug 2010

  Over saw and managed a small reservations department, took reservations through email, phone, website, & expedia. Helped with work in customer service and front desk services, as well as sometimes working as a Night Auditor. Over saw and managed a small reservations department, took reservations through email, phone, website, & expedia. Helped with work in customer service and front desk services, as well as sometimes working as a Night Auditor.