Experience

Transformer Table

• Canada
• Manufacturing
• 1 - 100 Employee

• Project & HR Coordinator

  • Oct 2022 - Present

  Pointe-Claire, Quebec, Canada - Organize company-wide events and initiatives; - Collaborate with the Project Manager and stakeholders to establish project objectives, scope, and deliverables; - Coordinate team meetings and provide administrative support; - Identify opportunities for process improvements and efficiency enhancements; - Implement new employee perks, benefits, and engagement activities; - Assist the HR department in recruitment, policy creation, communications, and other HR initiatives.



Earth Rated

• Canada
• Consumer Goods
• 1 - 100 Employee

• People & Culture Coordinator

  • Aug 2021 - Jun 2022

  Montreal

• Office Coordinator

  • Oct 2020 - Aug 2021

  Montreal, Quebec, Canada Earth Rated is a Canadian company on a mission to keep the world wagging. We take pride in creating high-quality, innovative products designed to help make cleaning up after your pet less of a chore.



ALDO Group

• Canada
• Retail
• 700 & Above Employee

• Purchase Order Administrator

  • Feb 2019 - May 2020

  Montreal, Canada Area



Fuze HR Solutions

• Canada
• Staffing and Recruiting
• 100 - 200 Employee

• Call Center Recruiting Specialist | Headhunter

  • Nov 2018 - Dec 2018

  Montreal, Canada Area As a Call Centre Recruiting Specialist, I am responsible for the hiring for numerous companies, for temporary and permanent positions. My tasks include screening and sourcing resumes using different platforms (CURA, Indeed, JobIllico, Monster, LinkedIn), completing phone and in-person interviews, presenting candidate profiles to clients, completing the hiring process, and periodically following up with candidates after they have been hired.



ALDO Group

• Canada
• Retail
• 700 & Above Employee

• Customer Contact Center Representative

  • Jan 2018 - Nov 2018

  Montreal As a CCC representative, I was responsible for answering the phone, and assisting customers with any issues, or concerns they had. This included tracking shipments, finding lost packages, compensating customers, assisting customers with finding products to purchase, making orders, verifying and having access to bank and credit information, and so on.

• Temporary - Recruiter

  • May 2018 - Oct 2018

  Montreal, Canada Area As a recruiter for the Customer Contact Centre, I was responsible for screening resumes, completing phone and in-person interviews, conducting background checks, and on-boarding new hires.

• Internship - Talent Acquisition Coordinator

  • Apr 2018 - Jun 2018

  Montreal, Canada Area As a Talent Acquisition Coordinator, I was responsible for assisting the HR department in day-to-day tasks (creating and updating job postings, uploading resumes, screening applicants), accommodating HR staff to meetings, and assisting in paperwork.



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Jun 2015 - Dec 2017

  Montreal, Canada Area As a customer service representative, I was responsible for answering the phone, and assisting customers with their existing orders. This entailed tracking shipments, finding lost packages, compensating customers when items are damaged, assisting customers with finding products to purchase, and so on. Throughout my time here, I learned how to provide excellent customer service, and ensure that every customer experience was above average. I was also entrusted to train new hires on calls… Show more As a customer service representative, I was responsible for answering the phone, and assisting customers with their existing orders. This entailed tracking shipments, finding lost packages, compensating customers when items are damaged, assisting customers with finding products to purchase, and so on. Throughout my time here, I learned how to provide excellent customer service, and ensure that every customer experience was above average. I was also entrusted to train new hires on calls, and assisted management with Quality Assurance and coachings. Show less