Experience

Humber Teaching NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 400 - 500 Employee

• Administrative Assistant - Bank

  • Apr 2022 - Present

  General admin duties including Booking patient appointments Ensuring clinician /doctors diaries are updated with appointment bookings Reception cover Updating spreadsheets daily for reporting purposes General admin duties including Booking patient appointments Ensuring clinician /doctors diaries are updated with appointment bookings Reception cover Updating spreadsheets daily for reporting purposes



Humberside Police

• United Kingdom
• Law Enforcement
• 400 - 500 Employee

• Talent Acquistion Assistant

  • Sep 2021 - Mar 2022

  Providing administration support during the recruitment process for staff joining Humberside Police Providing administration support during the recruitment process for staff joining Humberside Police



Humber Teaching NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 400 - 500 Employee

• Temporary Administrative Assistant

  • Jan 2021 - Sep 2021

  Memory Clinic -Covering reception meeting and greeting patients and ensuring COVID rules are followedTelephone call handling from patients, Clinicians / Doctors , general public , adding notes relating to telephone conversations to patient records including calls relating to appointment cancellations , patient medical updates including patient journey questions relating to dementia /Alzheimer’s, arranging call backs with clinicians.Working on NHS Lorenzo on a daily basis accepting patient referrals adding to access plansPrint out patient appointment letters and enclosing introduction formsMonitoring and actioning daily e mails received in the Memory Clinic In boxGeneral Administration duties

• Administration Assistant

  • Sep 2020 - Dec 2020

  Early Intervention/Smash CAMHS Team Daily basis working on Lorenzo duties included Registering new patients/referrals onto Lorenzo sent from Smash PractitionersAccepting internal referrals from Contact Point/Core CAMHSAssigning caseloads to clinicians Adding patients to access plans Amending and updating patient general details Proof read /amend formatting with standard letters for patients and send out Closing patient caseloads General Admin duties for the department/practitioners.



Focus Counselling Services (Hull) Ltd

• United Kingdom
• Mental Health Care
• 1 - 100 Employee

• Administrator

  • Nov 2019 - Sep 2020

  ADMINISTRATOR [Focus Counselling Services] Talking Therapies, Employee Wellbeing services and Training• Meeting and greeting clients on arrival at reception• On a daily basis – working on iaptus software (Patient Management System) to do the followingSending Counselling appointment text reminders to clientsBooking in appointments, dealing with cancellations, for NHS Let’s Talk Clients/Public Sector and Private Sector• Dairy Management for counsellors• General administration support• Analysing information from spreadsheets and correcting data on iaptus.



Turner Price

• United Kingdom
• Food & Beverages
• 1 - 100 Employee

• Personnel/HR Assistant

  • Jul 2018 - Sep 2019

  End to End Recruitment tasks – Creating job adverts and uploading on Monster /Indeed recruitment websites, CV/ Application tracking, Pre-Employment Screening, scheduling interviews, Right to Work checks• Prepare offer letters, contracts for new starters• Prepare induction packs and conduct inductions for new starters• Maintaining a tracker for all probationary and performance reviews• Resolve HR queries from employees, including Company Policy and procedures - Flexible Working, Maternity/Paternity Leave, employee Terms and Conditions. Provide accurate information in line with current employment legislation and meeting efficient timescales• Look after Apprenticeship paperwork and deal with enquires from apprentices, provide advice and support when necessary and liaise with the Apprenticeship provider on a regular basis• Provide Support and Advice to Departmental Managers on Company Policies and Procedures and general HR queries• Monitor sickness absences using the Bradford Factor process and flag up absences for action• Support the HR Manager with HR Projects, including Long Term Sickness Absences, Disciplinary/Grievance casework• Support the HR Manager in ensuring that the requirements of the Data Protection Act and GDPR regulations are met in relation to employee data and record keeping• Conduct general administration tasks, ensuring information is accurate and all HR record keeping (Manual and Electronic) is updated and handled securely at all times



Humber Teaching NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 400 - 500 Employee

• Bank Recruitment Administrator /General Administrator

  • Jul 2016 - Mar 2019

  Delivering exceptional recruitment support across a range of tasks, including short listing candidates, setting up interviews, obtaining references and conducting detailed employment and occupational health checks, either actioned via NHS Jobs database or manuallyEffectively devising offer letters, preparing inductions, filing and scanning recruitment documentation, creating new starter files, and issuing ID and Smart CardsEnsuring accuracy and attention to detail when inserting ATRs (Authorise to Recruit) job adverts in the ESR NHS software and NHS Jobs websiteProactively formulating an effective recruitment strategy in line with demanding timescales



Hull City Council

• Government Administration
• 700 & Above Employee

• Temporary Employee Services Assistant/Advisor

  • Sep 2017 - Dec 2017

  Temporary Assignment • Working in the Employee Services Team (recruitment Team) a good team player, demonstrating strong customer service and communication skills towards all levels of staff, candidates, internal and external customers. Handling sensitive data and ensuring data protection guidelines are followed at all times• Dealing with all aspects of recruitment tasks including;• Proof reading adverts, cross referencing against job description/specifications. Ensuring details are accurate and non discriminatory. Uploading adverts from E Recruit to the intranet and Hull City Council Website• Monitoring and processing paperwork / using E recruit throughout recruitment stages shortlisting, interviewing, unsuccessful applicants and successful applicants. Issuing first letter, formal letters for successful applicants• Sending out reference requests via e mail and post and monitoring new starter employment checks, including ID to support the DBS, Right to work• On a daily basis updating records and spreadsheets with accurate recruitment and employee data to support transactional processes and requests• Extract information from the information systems to produce accurate analysis reports and support the Shared Service Centre help desk• Using Oracle database to retrieve current/previous employee details• Checking my assigned Assyst messages on a daily basis and deal with the team's assist messages on a rota basis. All tasks are dealt with efficiency and met against timescales. Communicating with staff and advising/instructing Recruitment Managers through the recruitment process• Referring to Company policies and processes were necessary when advising Managers• Throughout the day working with various databases and cross referencing to retrieve relevant information



AAK

• Sweden
• Food Production
• 700 & Above Employee

• Temporary HR Assistant

  • Sep 2017 - Sep 2017

  Temporary Assignment . Create skills job profiles and competency templates for all job roles at AAK Temporary Assignment . Create skills job profiles and competency templates for all job roles at AAK



City Healthcare Partnership

• HR Administrator

  • Apr 2017 - Aug 2017

  • Delivering exceptional recruitment support across a range of tasks, including short listing candidates, setting up interviews, obtaining references and conducting detailed employment and occupational health checks, either actioned via NHS Jobs database or manually• Effectively devising offer letters and add employees to the induction programmes• Add employee vehicle details on ESR • scanning recruitment and all HR documentation and store to relevant electronic files• Issue ID badges and Smart Cards• Ensuring accuracy and attention to detail when inputting data entry on ESR and NHS software and NHS Jobs website• Proactively formulating an effective recruitment strategy in line with demanding timescales• Deal with general HR enquires from employees and managers.



Dove House Hospice

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Employee Relations Officer/HR Officer/HR Assistant/Volunteer Support

  • Feb 2011 - Feb 2016

  Key AchievementsInitially started as an HR Assistant prior to obtaining a full-time HR Officer role and then assuming the Employee Relations Officer positionStreamlined existing processes and procedures and successfully implemented better support and advice service to staffDecreased long term sick absences by implementing a phased return programme and improved duty of care towards staff on sick leaveCollaborated with the company solicitor to achieve positive outcomesImplemented a new Maternity Advise meeting for the employeesMaintained a keen attention to detail when capturing data and coordinating information for Snowdrop (HR Sage Package) launch including data input of personal data ,shift patterns, and holiday entitlementsWorked closely with Sage and took charge of mentoring managers and employees on how to use the systemParticipated and supported fundraising events to raise money for Dove House HospiceEmployee Relations Officer Advised managers and employees on employment terms and conditions, absence management, flexible working, maternity, paternity, shared parental leave and adoption leaveContributed to the development of Employee Relations policies in conjunction with the Director of HRTrained staff on HR policies and procedures . Conduct new starter InductionsActed as an ambassador for the organisation during exhibitions and promotional activities/events aimed at promoting organisation’s recruitment needsSeamlessly collaborated with senior managers to optimise employee relations provision Human Resources Officer Facilitated information and advice on policies and procedures whilst overseeing the recruitment and selection process in line with Hospice’s policiesHandled recruitment strategies and related activities, providing administrative support to ensure databases were updated and maintainedImplemented HR best practice whilst assisting management team with employee relations disciplinary and grievance investigations



Reckitt & Colman

• Manufacturing
• 1 - 100 Employee

• Personal Assistant/ HR Officer

  • Jun 1986 - Mar 2005

  Over 18 years service working at Reckitts Colours LTD a strong TGWU manufacturing environment . Working in the Personnel department covering all Personnel duties covering the full employee cycle process/ including employee relations mattersKey Achievements - covering 18 years serviceReviewed the works and staff handbook, including ongoing negotiation meetings with TGWU union/Unison referring to manufacturing payment and condition allowances going back as far as the 1970sCompletely reviewed all staff and works employees Statement of Main Terms of Employment, and assessed staff training needsData input - employees' data on a new HR software package Grampian, which included personal details, Reckitt & Colman employment history, sickness absences and trainingProvided administration support for the Company Pension Schemes, Sharesave Schemes and Employee Benefits, Company Car/Van vehicles ensuring tax and service is monitored.Throughout my career I covered majority of HR Tasks and dealt with Employee Relations matters with the blue and white collar workers .Arranging Retirement/Long Service events Redundancy tasks Happy to discuss my experience in more detail .