Helen Akhidehor
Senior Quality Assurance Test Engineer at HumanManager- Claim this Profile
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Bio
Credentials
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Agile Software Testing Course
TestCode Camp AcademyJul, 2022- Sep, 2024
Experience
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HumanManager
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Nigeria
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Human Resources Services
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1 - 100 Employee
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Senior Quality Assurance Test Engineer
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Jan 2023 - Present
Creating test plans and strategies for HR software testing, outlining the scope, objectives, and approach for different testing phases.Developing detailed test cases and test scenarios based on functional specifications and business requirements for various HR processes such as recruitment, onboarding, payroll, employee records management, etc.Conducting various types of testing, including functional testing, integration testing, regression testing, performance testing, and usability testing, to identify and report defects or issues.Developing and maintaining automated test scripts using testing tools and frameworks to improve test efficiency and coverage.Identifying and documenting defects, tracking their status, and working with the development team to ensure timely resolution.Ensuring the accuracy and integrity of HR data by performing data validation tests and verifying data synchronization between HR systems.Collaborating with HR professionals to understand their needs, gathering feedback, and incorporating suggestions for improving the HR software.Contributing to the continuous improvement of QA processes, methodologies, and best practices within the HR services domain.Creating and maintaining test documentation, including test plans, test cases, test scripts, and test reports.Ensuring HR software applications comply with data protection regulations and maintaining a high level of data security.Monitoring the performance of HR applications and identifying potential bottlenecks or areas for optimization.Evaluating the user experience of HR software, identifying usability issues, and proposing enhancements. Show less
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Lead Software Quality Assurance Engineer
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Sep 2021 - Present
Leading and managing the QA team responsible for testing HR software applications. This involves assigning tasks, providing guidance, mentoring team members, and conducting performance reviews.Developing the overall test strategy and test plans for HR projects, considering factors like scope, risks, timelines, and resource allocation.Ensuring the creation of comprehensive and well-structured test cases and reviewing test plans and test cases created by team members for accuracy and coverage.Defining the test automation approach, selecting appropriate tools and frameworks, and guiding the team in building and maintaining automated test suites.Overseeing the execution of various testing types, managing defect reporting, and collaborating with developers and stakeholders to ensure timely issue resolution.Integrating QA processes with the development and deployment pipeline to facilitate rapid and reliable software releases.Tracking and analyzing QA metrics to provide visibility into the quality of HR software products and presenting reports to management and stakeholders.Identifying opportunities for process improvements, implementing best practices, and driving initiatives to enhance the overall QA process efficiency and effectiveness.Collaborating with HR professionals, product managers, developers, and other stakeholders to understand requirements and expectations and ensure alignment between the QA team and the broader development team.Identifying potential risks to the quality of HR software and implementing risk mitigation strategies.Overseeing performance and scalability testing to ensure HR software can handle the expected load and user base.Ensuring that HR software provides a seamless user experience and is accessible to all users, including those with disabilities.Ensuring that HR software complies with relevant regulations and security standards, protecting sensitive employee data. Show less
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SystemSpecs Group
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Nigeria
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IT Services and IT Consulting
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200 - 300 Employee
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Assistant Quality Assurance Manager
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Apr 2018 - Aug 2021
Managing and leading the QA team, including hiring, training, setting performance goals, and conducting regular performance evaluations. Establishing and maintaining quality standards and procedures for software development, product releases, or services. Ensuring compliance with industry standards and best practices. Developing test strategies and test plans based on project requirements and coordinating with other teams to ensure comprehensive test coverage. Overseeing the creation and review of test cases and test scripts to verify that software meets functional and non-functional requirements. Monitoring and guiding the QA team in the execution of test cases, identifying defects, and managing defect tracking and resolution. Evaluating and implementing test automation solutions to improve efficiency, speed, and accuracy of testing processes. Continuously identifying opportunities to enhance QA processes, methodologies, and tools to optimize software development and testing. Identifying and managing project risks related to quality assurance and ensuring that risks are appropriately addressed. Working closely with cross-functional teams, such as development, product management, and project management, to ensure alignment on quality goals and objectives. Tracking and analyzing QA metrics to provide insights and progress reports to stakeholders and management. Providing training and support to team members, promoting a culture of continuous learning and improvement. Ensuring that software products and processes comply with relevant regulations, industry standards, and internal policies. Ensuring that QA efforts contribute to overall customer satisfaction and positive user experiences. Show less
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Senior Test Analyst
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Jan 2014 - Jun 2016
• Worked with Business Analysts, Developers and Users to analyze the business requirements, functional specifications, and technical specifications.• Interacted with developers regarding the priority of bugs and update the status of bugs once they were fixed.• Provided a standard gateway for sending and receiving documents across the Internet, providing a range of services that ensure data integrity, delivery, and security.• Conducted regression, integration, and user acceptance testing (UAT) for web and mobile applications.• Created test data in System Integration and User Acceptance testing environments by conditioning data per scenarios identified in test scripts.• Generated and executed the software requirement specification and qualification protocol for the company's mobile application (Remita).• Recommended and tested a software tool on a single board computer, thereby reducing the costs of developing the project.• Ensured all tickets logged in the Jira Software were resolved promptly by the development team.Achievements:• Developed and implemented an automated testing framework resulting in a 30% reduction in testing time and a 25% increase in test coverage.• Led the testing effort for a large-scale software implementation project that resulted in successful on-time and on-budget delivery.• Mentored and trained junior team members resulting in increased testing efficiency and improved quality of work. Show less
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Quality Assurance & Test Consultant (Human Manager – Payroll & HR)
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Apr 2009 - Dec 2013
Responsible for ensuring that software products or systems met the required quality standards and were free from defects or errors. Worked with developers, project managers, and other stakeholders to identify testing requirements and create test plans that met the needs of the project.
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Education
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2003 - 2007
Covenant University
Bachelor of Science - BS, Banking and Finance
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