Experience

Norse Commercial Services Limited

• United Kingdom
• Facilities Services
• 100 - 200 Employee

• Area Manager

  • Aug 2015 - Present



Emprise Services

• Area Manager

  • Jul 2014 - Feb 2015

  Managing the cleaning services of high-end Health Clubs, David Lloyd including two exclusives Harbour Clubs& Virgin Active.•Providing support to staff including staff training, dealing with HR, payroll queries.•Monthly checks of timesheets with payroll& within budget and contracted hours.•Undertaking regular Quality Control Inspections on a weekly basis for all contracts.•Responsible for ordering of consumables and other materials.•Responsible for H&S working conditions of all staff, site file up to date with all H&S information.



Enfield Norse

• Area Manger/H&S Coordinator

  • Jan 2013 - Jul 2014

  Managing the cleaning services across the different contracts, Secondary Schools, Primary Schools and Civic buildings in North London, Enfield borough ensuring that the cleaning standards are maintained and exceeded. •Provision of accurate timesheets to payroll department.•Providing support to the staff including staff training, HR and payroll.•Undertaking regular Quality Control Inspections on a fortnightly or monthly basis depending on the contract. •Responsible for internal audits of other areas and non-compliances.•Preparing deep cleans during half terms and any necessary additional works.•Prepare quotations for cleans when requested by clients.•Managing budgets & P/L accounts.•Responsible for the coordination of H&S within the business in liaison with the Head Office and help implement all H&S policies.



MITIE FM

• Housekeeping Supervisor

  • Jul 2006 - Mar 2008

  Responsible for the day to day delivery of the cleaning services for a corporate client in their City portfolio.•Select and train suitable cleaning operatives in liaison with the Facilities Manager. Ensured all staff attendance records; stock take and signing in books were up to date and filed accordingly. •Carried weekly audits to ensure service level requirements were met and exceeded.•Responsible for the H&S of all cleaning operatives, equipment and machinery.•Respond to all clients requests in a timely and professional manner.