Helder Afonso

Community Amplifier at Mandela Institute for Development Studies -MINDS Africa
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Contact Information
us****@****om
(386) 825-5501
Location
Tamil Nadu, India, IN
Languages
  • Portuguese Native or bilingual proficiency
  • English Professional working proficiency
  • Spanish Professional working proficiency
  • French Elementary proficiency

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Experience

    • South Africa
    • Think Tanks
    • 1 - 100 Employee
    • Community Amplifier
      • Nov 2020 - Present

    • Member Of The Global Coordination Unit
      • Sep 2019 - Present

      Member of the Global Coordination Unit and the Angolan, Guiné Bissau Initiator Team.CSAYN is currently operational 62 countries globally head quartered in Yaounde, Cameroon.

    • Switzerland
    • Non-profit Organization Management
    • 300 - 400 Employee
    • Member
      • Apr 2018 - Present

    • South Africa
    • Strategic Management Services
    • 1 - 100 Employee
    • Alumni
      • Feb 2017 - Present

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Analyst
      • Mar 2020 - Feb 2021

      Provide End to End support for the callers through Phone, email, chat and web interface.Handle all queries/issues that are reported by users over phone, email, chat and web interfaceTriage follow the knowledge base and fix all issues with the support of the teamWorking with other L2/L3 teams to get all unresolved issues at Service DeskMonitoring of dashboards and doing the initial triage for any alerts

    • Egypt
    • Education Administration Programs
    • 100 - 200 Employee
    • African Presidential Leadership Program
      • Sep 2019 - Oct 2019

    • President
      • 2014 - Sep 2019

      Encontros Nacionais de Estudantes Universitários de AngolaPalestrasContribuir para Qualidade do Ensino em AngolaDisseminar o Empreendedorismo

    • Program Support Officer
      • Oct 2018 - Apr 2019

      To support strengthening secretariat functions of key partners namely; Association for Development Education in Africa - Inter-Country Quality Nodes in Mathematics and Science Education, SMASE-Africa and African Union Commission – Continental Education Strategy for Africa Cluster on STEM EducationReceiving and processing reports from member countries on the implementation of ICQNs (The Inter-Country Quality Nodes)

    • Ethiopia
    • International Affairs
    • 700 & Above Employee
    • African Union Youth Volunteer Corps Alumni
      • Dec 2017 - Apr 2019

      African Union Youth Volunteers Corps 8 Batch

    • United States
    • Software Development
    • 700 & Above Employee
    • Marketing Analyst
      • May 2018 - Nov 2018

      Microsoft 4Afrika Internship Programme at NEXT BSS in Luanda Angola

    • International Affairs
    • 500 - 600 Employee
    • International Volunteer
      • Jul 2017 - Dec 2017

      The overall objective of the project was to strengthen youth policies and programs through the development of innovative tools and approaches to tackle emerging social challenges in the context of the school-to-work transition. It is within this framework of the Development Account Project on "Strengthening the capacity of Governments in the ECA, Economic and Social Commission for Asia and the Pacific (ESCAP), and Economic and Social Commission for Western Asia (ESCWA) regions to respond to the needs of youth in formulating inclusive and sustainable development policies." Through this project, the ECA, ESCAP, and ESCWA regions aim to strengthen the capacity of governments and other actors, including youth-led organizations, to develop regional knowledge management systems on youth development.

    • Angola
    • Telecommunications
    • 100 - 200 Employee
    • Costumer Technician
      • Dec 2015 - Nov 2017

      Customer ServicesTechnical Support officer

    • President
      • Jul 2013 - Aug 2016

      Gestão de ConflitosPromoção de EventosGestão de Eventos Sociais

Education

  • Pan African University - Institute of Governance, Humanities and Social Science (PAUGHSS)
    Master's Degree, Governance and Regional Integration
    2019 - 2021
  • University of South Africa/Universiteit van Suid-Afrika
    Professional Programme, Business Development and Entrepreneurship
    2017 - 2017
  • Universidade Eduardo Mondlane
    Professioanal Programme, Civic Leadership
    2017 - 2017
  • Ghana Institute of Management and Public Administration
    Certificate, Pan-Africanism and Youth Development
    2017 - 2017
  • Instituto Superior Politécnico Metropolitano de Angola
    Bachelor's Degree, Economics
    2012 - 2015

Community

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