QA & Support Engineer

• Mar 2011 - Present

QA & Support Engineer

• Mar 2011 - Mar 2011

• Business Analysis• PL-SQL Quality Assurance for Telecommunication and Provisioning Systems• Support for Telecommunication on ESB, CRM and Provisioning Systems• Migration testing for provisioning system from RTBS 4.6 to Comverse One in Comcel Haiti and Trilogy Dominican Republic • Test and support for CRM, ESB and provisioning systems in Nuevatel Bolivia• Test and support for OSS and BSS• Test for SSI TERA software (Trilogy Emergency Relief Application)• Design test plans and test cases, taking decisions about scope, and strategies definition for test automation• Selection of tools in order to achieve tests strategies• Verify automated test scripts and results• Transversal work on integration tests• Solving problems and taking decision for corrections• Knowledge of high availability for servers• Analysis and business flows design based on BPM • Requirements taking, analysis, QA and on site support for work force management software for Ireland and United Kingdom• Technologies used: ITIL, Java, SOA, Workflow engines, Business rules engines, EJB, JMS, Clustering in JEE environments, HTML5, CSS3, Javascript, JQuery, SQL• Platforms used: Glassfish, Linux, RedHat, Enterprise,Unix, Mysql, Oracle, Jira, TestLink Show less

Tecnico

• Feb 2002 - Feb 2011

Project Analysis, Development and support engineer, technical trainer. Worked on wired telecom, VoIP, wireless communication and payphone technologies. Project Analysis, Development and support engineer, technical trainer. Worked on wired telecom, VoIP, wireless communication and payphone technologies.