Heidi Martin
Provider Specialist at NEIGHBORIMPACT- Claim this Profile
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Topline Score
Bio
Credentials
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Writing Customer Service Emails
LinkedInJun, 2020- Oct, 2024 -
Customer Service Foundations
LinkedInMay, 2020- Oct, 2024
Experience
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NEIGHBORIMPACT
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United States
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Non-profit Organizations
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1 - 100 Employee
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Provider Specialist
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Jan 2021 - Present
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Viewpoint
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United States
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Software Development
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300 - 400 Employee
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Customer Software Support Specialist
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Sep 2019 - Jun 2020
I have many years of bookkeeping experience and switched jobs at Viewpoint. I supported Vista and Spectrum, two construction accounting software programs. I supported customers with software issues via chat, video, and audio. I am able to establish a quick rapport with customers and co-workers which has helped me to be successful working remotely or at the office. I have many years of bookkeeping experience and switched jobs at Viewpoint. I supported Vista and Spectrum, two construction accounting software programs. I supported customers with software issues via chat, video, and audio. I am able to establish a quick rapport with customers and co-workers which has helped me to be successful working remotely or at the office.
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Family Access Network (FAN)
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United States
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Individual and Family Services
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1 - 100 Employee
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Program Coordinator
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Aug 2013 - Feb 2019
I enjoyed working for the Family Access Network for over five years as the bookkeeper and also as the Administrative Assistant working closely with the Program Director. As with most nonprofits everyone pitches in. I wore many hats taking care of the financials as well as working with the FAN Advocates, school district staff, and community partners. I enjoyed working for the Family Access Network for over five years as the bookkeeper and also as the Administrative Assistant working closely with the Program Director. As with most nonprofits everyone pitches in. I wore many hats taking care of the financials as well as working with the FAN Advocates, school district staff, and community partners.
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Redmond School District
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United States
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Primary and Secondary Education
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200 - 300 Employee
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Substitute Teacher
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Dec 2010 - Jun 2013
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Education
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George Fox University
Master's degree, Education -
Boise State University
Bachelor of Business Administration - BBA, Business Administration and Management, General -
Boise State University
Bachelor of Business Administration - BBA