Heidie Cordero
Director of Operations at HEALERVERSE™️- Claim this Profile
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Bio
Experience
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HEALERVERSE™️
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United States
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Technology, Information and Media
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1 - 100 Employee
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Director of Operations
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Mar 2021 - Present
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Private Company
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United Kingdom
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Staffing and Recruiting
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1 - 100 Employee
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Director of Operations
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Mar 2022 - Present
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PLDT
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Philippines
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Telecommunications
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700 & Above Employee
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Customer Service Manager
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Sep 2015 - May 2021
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Teleperformance
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Operations Supervisor
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2019 - 2020
Handles 22 to 23 Headcounts per team for a telecommunications company.
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Technical Support Specialist
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2015 - 2019
Handles billing concerns for New Zealand Telecommunications company.
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Offsourcing, Inc
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Outsourcing and Offshoring Consulting
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100 - 200 Employee
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Consultant
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2012 - 2014
Handles queries about fashion apparels. Handles queries about fashion apparels.
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Online English Tutor/Training Manager
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Jan 2011 - Feb 2012
Teach non-english speaking individuals with the english language/prepare training materials.
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online english tutor
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2011 - 2012
Teach english to students
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Sutherland
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Information Services
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1 - 100 Employee
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Technical Support Specialist
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Aug 2009 - Mar 2011
Assist members with their technical issues of the products and services availed. Assist members with their technical issues of the products and services availed.
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Concentrix
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Technical Support Specialist
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2008 - 2009
Handles technical concerns for AT&T Handles technical concerns for AT&T
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eTelecare Global Solutions
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United States
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Outsourcing/Offshoring
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300 - 400 Employee
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Technical Support Specialist
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2006 - 2008
Handles technical troubleshooting for Linksys. Handles technical troubleshooting for Linksys.
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Sitel
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Australia
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Telecommunications
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200 - 300 Employee
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Call Center Customer Service Representative
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Mar 2005 - May 2006
Handles billing concerns for telecommunications company in the USA. Handles billing concerns for telecommunications company in the USA.
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Education
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2000 - 2002
Asian College of Technology
Associate's degree, Computer Science -
1996 - 2000
University of San Carlos
Bachelor of Arts, in Liberal Arts Communication -
Asian College of Technology - Cebu
Associate's degree, Computer Science
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