Implementation Manager

• Jun 2022 - Present

Tax & Benefits Coordinator

• Dec 2019 - May 2022

Communication Specialist

• Oct 2018 - Jul 2019

(Contract role at BP-Husky Toledo Refinery) Developed training materials and delivered training to contractors required to use the Electronic Permitting System (SaaS). Provided support for operators and contractors to troubleshoot system issues. Created help documentation as issues surfaced requiring clarification. Designed an animated PowerPoint presentation using Bitmojis and a virtual environment to train refinery operators and contractors on a new Isolations Process. (Contract role at BP-Husky Toledo Refinery) Developed training materials and delivered training to contractors required to use the Electronic Permitting System (SaaS). Provided support for operators and contractors to troubleshoot system issues. Created help documentation as issues surfaced requiring clarification. Designed an animated PowerPoint presentation using Bitmojis and a virtual environment to train refinery operators and contractors on a new Isolations Process.

Business Communication Instructor

• Aug 2017 - May 2018

Instructed four undergraduate Business Communication courses. Incorporated active learning strategies into class time using Canvas collaboration tools to promote group learning. Completed voluntary training from the BGSU Center of Faculty Excellence including: • Canvas LMS • Active Learning Classroom Strategies • Online Course Design and Teaching Instructed four undergraduate Business Communication courses. Incorporated active learning strategies into class time using Canvas collaboration tools to promote group learning. Completed voluntary training from the BGSU Center of Faculty Excellence including: • Canvas LMS • Active Learning Classroom Strategies • Online Course Design and Teaching

Instructional Designer

• Mar 2009 - Feb 2011

Partnered with the Workforce and Community Services division to develop instructional design materials for the CSX Intermodal hub and the Renewable Energy Training Project. Consulted with various instructors to complete fourteen separate presentations and classroom handouts. Partnered with the Workforce and Community Services division to develop instructional design materials for the CSX Intermodal hub and the Renewable Energy Training Project. Consulted with various instructors to complete fourteen separate presentations and classroom handouts.

Benefits Communication Consultant

• Aug 2006 - Jan 2009

Integral training and communications role performed during the outsourcing of Dana Benefits to IBM Costa Rica Service Center. Designed and authored Administrative Manuals for the benefit representatives in Costa Rica, transitioned documentation for electronic delivery, developed content for the employee portal, reviewed and approved Knowledgebase documentation. Provided initial training and ongoing support for the IBM employees during the transition. Integral training and communications role performed during the outsourcing of Dana Benefits to IBM Costa Rica Service Center. Designed and authored Administrative Manuals for the benefit representatives in Costa Rica, transitioned documentation for electronic delivery, developed content for the employee portal, reviewed and approved Knowledgebase documentation. Provided initial training and ongoing support for the IBM employees during the transition.

Benefits Communication Specialist

• Apr 1994 - Jun 2006

Wrote and continuously updated over one hundred pension and welfare Summary Plan Descriptions with applicable legislation for bargained and non-bargained benefit plans. Formatted and/or customized government required materials such as Summary Annual Reports, Summary of Material Modifications, Underfunded Pension Notices, and other notifications as necessary. Designed administrative manuals and other training materials for internal Human Resource managers. ► Assisted ERISA attorneys with development and revision of pension and welfare plan documents. ► Conducted eLearning Training seminars for the HIPAA communication rollout and developed all communication materials including presentations, privacy notice, administrative manual and applicable forms. ► Provided all communication materials for annual healthcare open enrollments for over 20,000 employees for both Section 125 and consumer driven health care plans. This included such items as presentations, enrollment forms, comparative information sheets to describe annual changes, online enrollment instructions, and any other necessary documentation. ► Lead role in the communication rollout of Dana’s Consumer Directed Healthcare Plan. Coordinated and presented four regional training sessions to more than 100 HR Managers. Scripted and hosted three informational videos explaining the new healthcare plan. Assisted in the storyboarding, writing, and production of quarterly healthcare newsletters. Worked closely with WebMD to create an employee healthcare portal that fit the Dana culture. ► Developed and maintained the Dana Benefits and Payroll Services Intranet website. ► Meticulously assembled benefit materials for mergers and acquisitions. Show less

Labor Relations Specialist / Benefits Representative

• Jun 1990 - Jul 1992

Communicated benefit plan information to plant employees and served as first point of contact for questions. Conducted monthly pre-retirement seminars for 60-100 employees. Documented and investigated grievances with follow through until resolution. Designed a database to track a four-stage grievance system which significantly increased accessibility and reduced manual document retrieval. Communicated benefit plan information to plant employees and served as first point of contact for questions. Conducted monthly pre-retirement seminars for 60-100 employees. Documented and investigated grievances with follow through until resolution. Designed a database to track a four-stage grievance system which significantly increased accessibility and reduced manual document retrieval.