Heidi Wall
Customer Service Representative at Columbian Financial Group- Claim this Profile
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Bio
Experience
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Columbian Financial Group
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Insurance
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200 - 300 Employee
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Customer Service Representative
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Dec 2021 - Present
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Freelance Photographer, d/b/a Heidi Wall Photography
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Jan 2018 - May 2021
Turned my passion for photography into a profitable business where I proved my abilities of being a self-starter, creative thinker, and social media management. ● Created multiple social media campaigns and maintained a website. ● Negotiated a deal with local Hibachi restaurant to provide photography services for special events. ● Mastered Adobe Creative Cloud to develop final images for clients. Turned my passion for photography into a profitable business where I proved my abilities of being a self-starter, creative thinker, and social media management. ● Created multiple social media campaigns and maintained a website. ● Negotiated a deal with local Hibachi restaurant to provide photography services for special events. ● Mastered Adobe Creative Cloud to develop final images for clients.
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Columbia Sportswear Company
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United States
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Retail Apparel and Fashion
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700 & Above Employee
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Sales Manager
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Sep 2014 - Oct 2018
Hired as a key member of the grand opening management team for Columbia PFG, a first-of-its kind concept store opened by Columbia Sportswear to exclusively sell its line of Performance Fishing Gear (PFG). The store was to be used as a flagship and pilot location for potential replication across the US. ● Developed store’s initial processes for freight intake, merchandising standards, promotions, and staff recruiting. ● Held keyholder responsibilities for store opening and closing, employee scheduling, and shift supervision. ● Coached and mentored teams in sales and customer service techniques to foster a performance culture. ● Consistently surpassed sales targets. The store’s success led to Columbia's decision to open additional PFG locations. Show less
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Education
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Western Governors University
Bachelor of Business Administration - BBA, Marketing/Marketing Management