Heidi Silvia

Patient Scheduler at Albany Gastroenterology Consultants
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Contact Information
us****@****om
(386) 825-5501
Location
Albany, New York Metropolitan Area
Skills

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Credentials

  • Basic Life saving certificate
    American Heary Association

Experience

  • Albany Gastroenterology Consultants
    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Patient Scheduler
      • Jan 2023 - Present

    • E-Scehduling Coordinator
      • Aug 2022 - Mar 2023

    • Medical Office Secretary
      • Dec 2018 - Aug 2022

    • Schedular
      • Dec 2017 - Aug 2022

  • Saint Peters Hospital
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Receptionist
      • Feb 2016 - Aug 2022

      Maintain multiple phone lines. Extended cheerful greetings to patients. Ensuring accurate information in medical records. Accuracy of collections and deposits. Accuracy of data entry. Monitoring and maintain the flow of the office between patients and Doctors. Authorizing care between Insurance companies and medical care. Demonstrating high level of compliance to HIPPA regulations. Providing support to senior secretaries and Doctors. Promoting a positive work environment

    • Information Associate
      • Dec 2014 - Feb 2016

      Coordinated multiple phone lines with Nursing staff. Expedited patients for discharge. Provided clerical and hands on support to Nursing staff, Doctors and patients. Coordinated with other departments to ensure the maintenance, cleanliness, and essential equipment on hand. Interpreted Doctors orders and ensured accuracy of data input. Trained Patient care technicians and Information Associates for staffing department. Demonstrated a strong work ethic. Demonstrated a positive demeanor in high stress environment. Show less

    • Patient Care Technician
      • Sep 2013 - Dec 2014

      Provide care, comfort, and compassion to patients after surgery. Demonstrate a high level of ethics and moral code to dignity. Coordinated medical care with Registered Nurses. Ensured the safety patients health and needs.

  • Hannaford Supermarkets
    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service Representative
      • Jan 2011 - Aug 2013

  • The Chelsea Diner
    • Chelsea, VT
    • Owner/Cook
      • Jun 2004 - Mar 2010

      Designed and built diner from the ground up. Ensured daily maintenance on all equipment. Constructed menu and daily specials. Met yearly health care codes and sanitation of diner daily. Cooked every meal that was ordered daily, 7 days a week, 360 days a year. Balances books and ensured proper deposits were made daily. Worked with partner on accounting details for creditors. Designed and built diner from the ground up. Ensured daily maintenance on all equipment. Constructed menu and daily specials. Met yearly health care codes and sanitation of diner daily. Cooked every meal that was ordered daily, 7 days a week, 360 days a year. Balances books and ensured proper deposits were made daily. Worked with partner on accounting details for creditors.

  • 99 restaurant and pub
    • Assistant Manager
      • Aug 1999 - Aug 2008

Education

  • South University
    Bachelor's degree, Health/Health Care Administration/Management
    2015 - 2018
  • East Bridgewater High school
    Diploma, Music
    1986 - 1990

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