Heidi Shetley
Development Assistant- Annual Fund at Ole Miss Athletics Foundation- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Experience
-
Ole Miss Athletics Foundation
-
United States
-
Spectator Sports
-
1 - 100 Employee
-
Development Assistant- Annual Fund
-
Mar 2023 - Present
-
-
-
The University of Memphis
-
United States
-
Higher Education
-
700 & Above Employee
-
Coordinator, Athletic Ticket Operations & Customer Relations
-
Oct 2022 - Mar 2023
- Process ticket renewals and new sales through Paciolan and track the transaction on Salesforce. - Collaborate with Memphis Athletics Fund by assisting with required seat donation. - Train student workers to provide exceptional customer service to customers and to become proficient in the Paciolan ticketing software. - Provide timely, courteous and knowledgeable responses to information requests from customers. - Specialize in assisting customers with mobile ticketing needs at football, men’s basketball and baseball events.
-
-
-
LEARFIELD Amplify
-
United States
-
Spectator Sports
-
100 - 200 Employee
-
Account Executive
-
Jan 2022 - Oct 2022
- Conducted daily calls to potential customers to sell season tickets, mini plans, and group tickets for football, baseball, and basketball. - Coordinated Educator Appreciation Day, Boy Scout Day, and Girl Scout Day for the 2022 football season. - Generated $60,000 in new ticket revenue for University of Memphis Athletics from February to October. - Worked daily on Paciolan 7 and Salesforce to accurately track sales activity and account organization. - Attended various community events to promote special offers and identify potential customers for the upcoming football, basketball, and baseball seasons.
-
-
-
-
Technology Assistant
-
May 2018 - Jul 2021
- Scanned and filed records from the previous school year.- Prepared and cleared computers for the upcoming school year.- Provided maintenance and technological help to employees.
-
-
Substitute Teacher
-
Dec 2018 - Jan 2021
- Led classroom activities provided in lesson plans provided by the teacher.- Worked with the principal's office on disciplinary and safety issues.- Maintained a safe and orderly classroom in the absence of the primary teacher.
-
-
-
Ole Miss Athletics Foundation
-
United States
-
Spectator Sports
-
1 - 100 Employee
-
Outbound Sales Intern
-
Sep 2020 - May 2021
- Connected with potential and existing donors through call campaigns such as Pledge Per Win. - Contributed to team efforts generating $120,000 in new revenue for Ole Miss Athletics. - Maintained accurate account and sales activity within Salesforce. - Developed relationships with potential donors which later lead to a major gift donation. - Connected with potential and existing donors through call campaigns such as Pledge Per Win. - Contributed to team efforts generating $120,000 in new revenue for Ole Miss Athletics. - Maintained accurate account and sales activity within Salesforce. - Developed relationships with potential donors which later lead to a major gift donation.
-
-
Education
-
University of Mississippi
Bachelor's degree, Sports Administration