Heidi Reem
Assistant Program Manager at Caminar, Inc.- Claim this Profile
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English -
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Spanish Limited working proficiency
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Spanish Limited working proficiency
Topline Score
Bio
Experience
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Caminar, Inc.
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United States
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Mental Health Care
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100 - 200 Employee
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Assistant Program Manager
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Oct 2018 - Present
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Charities Housing Development Corporation
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United States
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Non-profit Organizations
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1 - 100 Employee
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Assistant Property Manager
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Jul 2017 - Oct 2018
● Responsibilities included: Managing complete operations for 96-unit apartment complex, meeting with prospective residents, interviewing them to determine eligibility ● Handle all tenant requests for special work. Obtain estimate, provide proposal, order work, and invoice tenant for such work ● Receive and log work order request, create and dispatch work orders, or facilitate and maintain tenant work order in Yardi ● Execute all areas defined as part of the Property Manager job description, in the absence of the Property Manager ● Responsible for leading property inspections with corporate and investors and any other service provider as directed by management ● Manage the building staff in the absence of the Property Manager ● Obtain aging report on behalf of Property Manager or General Manager and follow up on all ● Post rent payments as well as follow up on collections, post 3-days notices and late fees ● Maintain files within compliance, reviewing all tenant recertification ● Prepared and delivered legal documents ● Plan community events ● Assist with audit preparation ● Performed all payroll function for employees Show less
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European Wax Center
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Guest Services Associate
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Mar 2015 - Aug 2016
●Provide customer service and educate guests about services, products, and promotions ● Open the registers and prepare the salon for use by waxers and guests ● Assist in planning of meetings and events for employees of the salon ● Maintain reservations through Millennium by creating, adjusting, and/or cancelling reservations ● Address payment issues with guests who purchased wax passes ● Keep track of inventory, restock, and ensure proper replenishment of products ● Train new guest associates ● Address urgent matters and guest complaints following EWC protocol and refer serious issues to managementProvide customer service and educate guests about services, products, and promotions ● Open the registers and prepare the salon for use by waxers and guests ● Assist in planning of meetings and events for employees of the salon ● Maintain reservations through Millennium by creating, adjusting, and/or cancelling reservations ● Address payment issues with guests who purchased wax passes ● Keep track of inventory, restock, and ensure proper replenishment of products ● Train new guest associates ● Address urgent matters and guest complaints following EWC protocol and refer serious issues to management Show less
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Supercuts
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United States
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Retail
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700 & Above Employee
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Receptionist
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Aug 2007 - Jan 2015
● Provided excellent customer service ● Managed monetary exchanges ● Maintained shop in order ● Opened and Closed registers ● Restocked inventory and reviewed count to verify proper replenishment ● Provided excellent customer service ● Managed monetary exchanges ● Maintained shop in order ● Opened and Closed registers ● Restocked inventory and reviewed count to verify proper replenishment
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Education
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Mission College