Heidi Pankratz
Director of Animal Care at California Wolf Center- Claim this Profile
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Spanish Full professional proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Enriched Air Diver
PADIMay, 2008- Nov, 2024 -
Open Water Diver
PADIMay, 2008- Nov, 2024
Experience
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California Wolf Center
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United States
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Non-profit Organizations
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1 - 100 Employee
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Director of Animal Care
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May 2019 - Present
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Animal Care Manager
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May 2015 - May 2019
Leave of absence Apr 2016 - Sept 2017 to study in SpainLead animal care of Mexican and North American Gray wolves including husbandry, captures, and assisting with veterinary examsKeep detailed logs on behavioral and health observationsTrack food inventory, place orders and plan pick-upsEnsure compliance with all permits and protocolsLead public and private tours including presentation on wolf biology and guided tour of wolf packsTrain interns and volunteersPhotograph wolves and assist with social media content
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Conservation Associate and Caretaker
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May 2014 - May 2015
Provide animal care to Mexican and North American Gray wolves including husbandry, captures, and assisting with veterinary examsKeep detailed logs on behavioral and health observationsTrack food inventory, place orders and plan pick-upsLive at the CWC and provide overnight care and securityLead public and private tours including presentation on wolf biology and guided tour of wolf packsProvide administrative and fundraising support including processing donations and donor communicationProvide assistance with facilities maintenanceAssist with outreach and development
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CVS Pharmacy
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United States
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Pharmaceutical Manufacturing
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700 & Above Employee
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Lead Pharmacy Technician
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Jul 2011 - Oct 2014
Entered prescriptions, filled prescriptionsSolved insurance problemsAnswered phones, patient consultationManaged inventory
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Audubon Nature Institute
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United States
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Museums, Historical Sites, and Zoos
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200 - 300 Employee
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African Hoofstock Intern
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Feb 2014 - May 2014
Prepared diets and fed collection animals, including White rhinos, African wild dogs, reticulated and Rothschild giraffe, maned wolves, Grant's zebra, giant eland, Thomson's gazelle, and red river hogsCleaned exhibits and holding areasShifted animals on and off exhibitParticipated in training using positive reinforcementCreated enrichment for collection animals
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California Wolf Center
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United States
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Non-profit Organizations
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1 - 100 Employee
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Intern
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May 2013 - Dec 2013
Prepared food for resident wolves and fed outCleaned enclosures by removing scat and carcasses and cleaning water tubsDrove center truck for food pick-ups including calves and fishHelped with wolf captures for vet exams or transfersHelped with public toursAnswered phones and e-mails
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San Diego Zoo Wildlife Alliance
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United States
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Non-profit Organizations
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700 & Above Employee
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Volunteer
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Dec 2012 - May 2013
Answered visitor questionsDirected visitors where to go
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Aquarist Assistant (Volunteer)
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Aug 2011 - May 2013
Cleaned tanks and protein skimmersPerformed water quality testingPrepared fish diets and fedAssisted in miscellaneous projects
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Walgreens
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United States
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Retail
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700 & Above Employee
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Pharmacy Technician
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Jul 2008 - May 2011
Filled prescriptions, answered phone calls, solved insurance issues.
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Virginia Living Museum
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United States
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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Aquarist
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Jan 2008 - May 2011
Prepared meals, fed animals, helped to determine and treat diseasesMaintained tanks by water chemistry, cleanings, SCUBA diving and plumbing workMaintained exhibit inventory, placed orders, and data entryCollection and release of exhibit specimens including sharks and sea turtlesSupervised and trained volunteers
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A Broader View Volunteers Corp
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United States
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Non-profit Organizations
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1 - 100 Employee
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Volunteer
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May 2010 - Jun 2010
Volunteered for 1 month at an after school program for childrenSpoke and translated Spanish for 5 weeks in Lima and Cusco, Peru
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Virginia Aquarium & Marine Science Center
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United States
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Museums, Historical Sites, and Zoos
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100 - 200 Employee
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Stranding Response Team Intern
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May 2009 - Jul 2009
Collected stranded sea turtles, dolphins and whalesPerformed necropsies and collected specimen samplesKept detailed logs of strandings and necropsiesPrepared necropsy samples for storage and shipment to labsPerformed husbandry tasks with live animals
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Education
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Universidad Complutense de Madrid
Specialist in Exotic and Wild Animals -
Christopher Newport University
Bachelor of Science (B.S.), Biology and Spanish