Experience

Nationwide Hire Ltd

• United Kingdom
• Facilities Services
• 1 - 100 Employee

• Marketing Co-ordinator

  • May 2019 - Present

• Credit Controller

  • Apr 2019 - May 2019

• Invoice Processor

  • Dec 2017 - Apr 2019



The Estée Lauder Companies Inc.

• United States
• Personal Care Product Manufacturing
• 700 & Above Employee

• Temporary Assistant

  • Oct 2017 - Dec 2017



Primayer

• United Kingdom
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Sales and Marketing Administrator

  • Oct 2015 - Oct 2017



Euronics UK

• Social Media & Digital Assistant

  • Sep 2013 - Feb 2015

  I am a Social Media/Digital Assistant at Euronics working within a small online marketing team being responsible for the digital marketing element of the business, working with third party agencies to implement and reporting to the Online Marketing Co-Ordinator the outcome of all activities. My main areas of responsibly and accountability were: • Creating and implementing social media marketing camaigns across Euronics UK platforms i.e Facebook https://www.facebook.com/EuronicsUK, Twitter https://twitter.com/Euronics_UK, Google+ https://plus.google.com/b/110262584636437298113/+euronicsuk/posts , You Tube https://www.youtube.com/channel/UC5BhbnS6uo30zLr1W759tkQ, & Pinterest http://uk.pinterest.com/euronicsuk/. • Being responsible for checking notifications from any social media platform and dealing with them accordingly. • Working with the Online Marketing Co-Ordinator and website agency in the creation of e-mail marketing. • Assisting search agency in generating reports and key performance indicators from Google Analytics. • Maintaining the online contact management system (CMS and Euronics admin sites. • Liaising with Manufactures on the creation and on-going maintenance of their Euronics hosting brand pages. • Working with the Online Marketing Co-Ordinator on photographing and videoing all agency products. • Being responsible for communicating digital advertising to our agencies which would include blogging assistants, developing and revising text for online communities, press releases and web articles. Also doing some SEO and assisting where necessary to provide additional information with the Online Marketing Co-Ordinator with PPC Campaigns and word linking. • I would always provide a professional and polite meet and greet service to visitors when required. • Attend, assist and participate in online marketing meetings when required to do so. • Keep abreast of new and upcoming digital trends and practices. Show less



The Kandi Lounge & Kludo (Part Time)

• Supervisor

  • Jul 2012 - Sep 2013

  I am a weekend supervisor for two independent bar/ nightclub establishments in Salisbury, Wiltshire. This is a hands-on role, where I’m serving customers at the bar, along with monitoring the bar staff. In addition to this, I am responsible for a number of tasks to keep the bar running smoothly which includes stock taking, ordering stock, accepting and checking deliveries, tidying and cleaning the bar area and banking the bar takings. I also help manage the social networking sites such as Facebook and Twitter, posting on relevant blogs and updating any new promotions/events. www.facebook.com/kandilounge www.facebook.com/kludobar Show less



James Hay Pension Trustees

• Account Executive

  • Nov 2011 - Sep 2013

  I am an Account Executive at James Hay working as part of a small team undertaking varied Pension administration tasks. I am responsible or building and maintaining relationships with IFA's, clients and other Third Parties and act as a designated point of contact for a portfolio of IFA's. My day to day key responsibilities are, New Business Applications, In specie Transfers, Contributions and transfer payments, Executing trade instructions, Establishing and maintaining Investment Manager Accounts, Written, Telephone and general enquiries. I also update and maintain IFA and Client details and Provide exceptional customer service. Show less



Animal Friends

• United Kingdom
• Insurance
• 200 - 300 Employee

• Customer Service Advisor

  • Sep 2009 - Nov 2011

  I was a customer service adviser for a newly developed company that specialises in pet insurance. My work consisted of actioning reports received from banks regarding failed direct debits, upgrades and cancellations on policies, we created new business by generating relevant documents, direct emails from the website to departments within and my team is first in line for all telephone enquiries. I was given responsibility of updating the company intranet and also the voice record that greets when calling Animal Friends. I distributed informational packs to customers and businesses, these include information on the charities Animal Friends donate and work closely with. As we have no marketing department the General Managers instruct us to dispatch promotional leaflets and newsletters each month. Show less



Lloyds TSB Home Insurance

• Customer Service Advisor

  • Sep 2008 - Sep 2009

  In this position I dealt with sales, quotes, amendments, cancellations and general queries. It was the first time I had been in this line of work so this came sufficient training to meet my job specification. I benefited from customer queries to carry out my job more efficiently and working within a small team to provide a quality service to customers. Being a call centre we dealt with many complaints, minor to serious, these had to be handled very sympathetically and the complaint had to be resolved as soon as possible. Show less



The Depot Sports Complex (Part Time)

• Casual

  • Jun 2007 - Sep 2008

  Part of a small team put together by a new manager, we shared new ideas for initiatives and given jobs to be met by deadlines which were delegated by him. I had valuable input into The Depots new programme and involved in direct links to users and booking enquiries. I was available for shifts needing cover during the week, set hours of a weekend. General duties included cleaning responsibility, court changes and running structured activities. Part of a small team put together by a new manager, we shared new ideas for initiatives and given jobs to be met by deadlines which were delegated by him. I had valuable input into The Depots new programme and involved in direct links to users and booking enquiries. I was available for shifts needing cover during the week, set hours of a weekend. General duties included cleaning responsibility, court changes and running structured activities.



Republic (Part Time)

• Customer Service Assistant

  • Nov 2006 - May 2008

  At republic I made a progression from my roles at Bay Trading, I took a more supervisory position in that I organised the weekend staff and made sure I assisted the manager on that specific day. These duties included general cash handling and sorting deliveries, also closing the store down and making sure the store is presentable to the public. I also took part in a number of promotional events and helped decorate the store with promotional advertisements. At republic I made a progression from my roles at Bay Trading, I took a more supervisory position in that I organised the weekend staff and made sure I assisted the manager on that specific day. These duties included general cash handling and sorting deliveries, also closing the store down and making sure the store is presentable to the public. I also took part in a number of promotional events and helped decorate the store with promotional advertisements.



Bay Trading (Part Time)

• Customer Service Assistant

  • Jun 2005 - Nov 2006

  This was my first job, working mainly weekends I was available for shifts needing cover during the week after school/college and in the holidays. General duties included sorting out the clothes, deliveries, using the till for sales and refunds, cleaning responsibilities and working on the changing rooms. I also had experience of stock and financial audits. This was my first job, working mainly weekends I was available for shifts needing cover during the week after school/college and in the holidays. General duties included sorting out the clothes, deliveries, using the till for sales and refunds, cleaning responsibilities and working on the changing rooms. I also had experience of stock and financial audits.