Heidi Mills

Residential Monitor at Friendship Place
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Contact Information
us****@****om
(386) 825-5501
Location
Washington, District of Columbia, United States, US

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Experience

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Residential Monitor
      • Mar 2022 - Present

      • Monitors residents, units, and grounds to ensure safety and adherence with program rules • Conducts intake and evaluation for new participants and files appropriate documentation • Works cooperatively with program staff to empower clients to achieve housing and employment goals • Successfully utilizes principles of trauma-informed care and de-escalation techniques in active crisis situations, including contacting MPD, Mobile Crisis, EMS, and DHS • Skilled in utilizing Microsoft Suite, including Office, Excel, and Teams Show less

    • United States
    • Religious Institutions
    • 1 - 100 Employee
    • Director of Community
      • May 2021 - Present

      • Directs community formation through direct supervision of 10+ groups and 30+ volunteers • Recruits and trains new leaders every trimester in planning events, facilitating discussion, and developing relationships over time • Mentors 30+ leaders through monthly meetings and one-on-ones • Collaborates with diverse leadership team to implement inclusive program for community formation • Researches and develops curriculum options for small groups, including creating discussion questions • Demonstrates proficiency in Slack, Circle, Canva, Notion, PlanningCenter, and other project management tools to communicate and coordinate between staff, volunteers, and group leaders • Coordinates AV team during Sunday services of 60-100 people, which includes setting up equipment, coordinating technical elements between livestreams and physical location, creating orders of service on Proclaim, and troubleshooting technological concerns • Manages AV team through scheduling and training new volunteers as needed • Cultivates a welcoming and engaging environment for attendees and visitors • Demonstrates exceptional public speaking and community engagement skills through monthly preaching • Partners with administration team to develop and coordinate social media content • Previous roles: ministry intern (May 2021 – May 2022); ministry associate (September 2019 – May 2021) Show less

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Direct Support Professional
      • Aug 2018 - Mar 2022

      • Provided compassionate and holistic care to unhoused individuals, including medical, spiritual, physical, and emotional support • Successfully empowered caseload of 5+ clients simultaneously to access social services in DMV region • Partnered with other staff and volunteers to ensure comprehensive and coordinated services • Provided transportation and accompaniment to medical and social service appointments • Assisted with recruitment, training, and mentorship of year-long and seasonal volunteers Show less

Education

  • Wesley Theological Seminary
    Master of Divinity - MDiv, Theology/Theological Studies
    2019 - 2022
  • University of Maine
    Bachelor of Arts - BA, Political Science and Government
    2012 - 2016

Community

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