Heidi Balderas

Paraprofessional at Buckeye Elementary School District
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Phoenix Area

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Experience

    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Paraprofessional
      • Aug 2015 - Present

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Substitute Teacher
      • Jan 2009 - Present

      o Managing daily classroom organization and procedures through lesson plans provided by the regular teacher. o Establishing and maintaining effective working relationships with staff and students. o Effectively contribute to and manage an individual program plan for students with special needs. o Appling appropriate consequences for inappropriate student behavior. o Utilizing classroom instructional time appropriately and wisely. o Creating a climate of respect and fairness for all students. Show less

    • Medical Transcriptionist
      • Jan 2009 - Jan 2012

      o Provide at-home medical transcribing services with an emphasis on accuracy and timeliness. o Transcription services are provided for a variety of medical services including, but not limited to, surgery, orthopedics, internal medicine, GI, GU, and family practice. o Prepare monthly invoicing. o Provide at-home medical transcribing services with an emphasis on accuracy and timeliness. o Transcription services are provided for a variety of medical services including, but not limited to, surgery, orthopedics, internal medicine, GI, GU, and family practice. o Prepare monthly invoicing.

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Manager
      • Mar 1988 - Jun 2008

      o Determined staffing requirements ranging from 1 – 10 employees, interviewed and hired new employees to meet customers’ needs. o Monitored and analyzed business group performance toward corporate Diversity and Balanced Work force objectives. Made recommendations to improve compliance. o Managed annual review process for merit increases and bonuses; provided analysis of actual performance against individual and business targets to senior management team. o Administrated Human Resources programs and processes. Achieved 100% compliance with corporate requirements. o Negotiated Service Level Agreements (SLA) in Response for Proposal (RFP) with sales and customers. o Provided leadership to achieve positive customer experience. Surpassed customer satisfaction targets of 95% or greater satisfaction. o Managed profit and loss (P&L) statements and contracts valuing $1000 - $500,000 per month. o Managed between 10 – 25 employees.  Xerox Account Coordinator/Account Associate: 1988 – 1999 o Supervised and assisted Xerox Account Associates in production and administrative activities including reprographics, facsimile, mail, receptionist and billing logs. o Achieved outstanding performance, attitude, team player, and customer satisfaction rewards and recognition. o Achieved 100% efficiency reward and recognition. Show less

Education

  • University of Phoenix
    Master's degree, Business Administration and Management, General

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