Heidi Balderas
Paraprofessional at Buckeye Elementary School District- Claim this Profile
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Bio
Experience
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Buckeye Elementary School District
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United States
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Primary and Secondary Education
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1 - 100 Employee
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Paraprofessional
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Aug 2015 - Present
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Motion Infusion
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Substitute Teacher
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Jan 2009 - Present
o Managing daily classroom organization and procedures through lesson plans provided by the regular teacher. o Establishing and maintaining effective working relationships with staff and students. o Effectively contribute to and manage an individual program plan for students with special needs. o Appling appropriate consequences for inappropriate student behavior. o Utilizing classroom instructional time appropriately and wisely. o Creating a climate of respect and fairness for all students. Show less
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Medical Transcriptionist
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Jan 2009 - Jan 2012
o Provide at-home medical transcribing services with an emphasis on accuracy and timeliness. o Transcription services are provided for a variety of medical services including, but not limited to, surgery, orthopedics, internal medicine, GI, GU, and family practice. o Prepare monthly invoicing. o Provide at-home medical transcribing services with an emphasis on accuracy and timeliness. o Transcription services are provided for a variety of medical services including, but not limited to, surgery, orthopedics, internal medicine, GI, GU, and family practice. o Prepare monthly invoicing.
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Xerox
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United States
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Business Consulting and Services
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700 & Above Employee
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Manager
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Mar 1988 - Jun 2008
o Determined staffing requirements ranging from 1 – 10 employees, interviewed and hired new employees to meet customers’ needs. o Monitored and analyzed business group performance toward corporate Diversity and Balanced Work force objectives. Made recommendations to improve compliance. o Managed annual review process for merit increases and bonuses; provided analysis of actual performance against individual and business targets to senior management team. o Administrated Human Resources programs and processes. Achieved 100% compliance with corporate requirements. o Negotiated Service Level Agreements (SLA) in Response for Proposal (RFP) with sales and customers. o Provided leadership to achieve positive customer experience. Surpassed customer satisfaction targets of 95% or greater satisfaction. o Managed profit and loss (P&L) statements and contracts valuing $1000 - $500,000 per month. o Managed between 10 – 25 employees. Xerox Account Coordinator/Account Associate: 1988 – 1999 o Supervised and assisted Xerox Account Associates in production and administrative activities including reprographics, facsimile, mail, receptionist and billing logs. o Achieved outstanding performance, attitude, team player, and customer satisfaction rewards and recognition. o Achieved 100% efficiency reward and recognition. Show less
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Education
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University of Phoenix
Master's degree, Business Administration and Management, General