Heidi Hackett
Assistant Director of Customer Service at Cape Fear Public Utility Authority- Claim this Profile
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Bio
Jane Showerman
Heidi is doing an excellent job in this position and is an asset to our organization. She has excellent written and verbal communication skills, is extremely organized, can work independently and is able to follow through to ensure that the job gets done.
Mark Burlinson
Heidi has a rare combination of financial acumen and interpersonal skills that fit her well to serve small or large teams with financial insight and quality oversight of cashflow. She is easy to work with, hard-working, loyal, and able to focus on the organizational "big picture".
Jane Showerman
Heidi is doing an excellent job in this position and is an asset to our organization. She has excellent written and verbal communication skills, is extremely organized, can work independently and is able to follow through to ensure that the job gets done.
Mark Burlinson
Heidi has a rare combination of financial acumen and interpersonal skills that fit her well to serve small or large teams with financial insight and quality oversight of cashflow. She is easy to work with, hard-working, loyal, and able to focus on the organizational "big picture".
Jane Showerman
Heidi is doing an excellent job in this position and is an asset to our organization. She has excellent written and verbal communication skills, is extremely organized, can work independently and is able to follow through to ensure that the job gets done.
Mark Burlinson
Heidi has a rare combination of financial acumen and interpersonal skills that fit her well to serve small or large teams with financial insight and quality oversight of cashflow. She is easy to work with, hard-working, loyal, and able to focus on the organizational "big picture".
Jane Showerman
Heidi is doing an excellent job in this position and is an asset to our organization. She has excellent written and verbal communication skills, is extremely organized, can work independently and is able to follow through to ensure that the job gets done.
Mark Burlinson
Heidi has a rare combination of financial acumen and interpersonal skills that fit her well to serve small or large teams with financial insight and quality oversight of cashflow. She is easy to work with, hard-working, loyal, and able to focus on the organizational "big picture".
Experience
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Cape Fear Public Utility Authority
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United States
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Utilities
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100 - 200 Employee
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Assistant Director of Customer Service
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Oct 2022 - Present
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City of Durham
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United States
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Government Administration
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700 & Above Employee
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Utility Finance Manager
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Dec 2017 - Oct 2022
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Town of Hillsborough
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Government Administration
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1 - 100 Employee
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Finance and Customer Service Director
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Sep 2013 - Feb 2017
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Orange Water and Sewer Authority
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United States
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Utilities
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1 - 100 Employee
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Finance and Customer Service Manager
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Jul 2008 - Sep 2013
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Shiloh Place Ministries
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Non-profit Organization Management
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1 - 100 Employee
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Financial Administrator
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2005 - 2007
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Help at Home Senior Care
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Owner/Partner
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Apr 2005 - Dec 2006
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Sr. Business Analyst-Implementations & Project Support, Customer Support Manager
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1998 - 2003
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Windshields America
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United States
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Accounting
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Accounting Manager
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1994 - 1996
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Education
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1981 - 1985
Bentley University
BS -
2009 - 2011
University of Phoenix
Masters -
Nashua High School
Diploma -
University of Georgia
Certificate in Government Accounting -
Durham Technical Community College
Certificate in Customer Service -
The University of Georgia
Certificate in Governmental Accouting
Community
