Experience

Homewatch CareGivers

• United States
• Home Health Care Services
• 700 & Above Employee

• Human Resources Compliance Coordinator

  • Apr 2022 - Present

  Nassau County, New York, United States • Responsible for the compliance of all HHA files. • Ensure new hires and existing paraprofessional employees (around 500- 600 HHA/PCA) are following DOH regulations including pre-employment physicals, annual updates, and in-service requirements. • Process Aides for employment as well as procure and authenticate documents required for employment such as I9. • Tracks all required monthly in-services, supervisions, evaluations, disciplinary actions and required health data. •… Show more • Responsible for the compliance of all HHA files. • Ensure new hires and existing paraprofessional employees (around 500- 600 HHA/PCA) are following DOH regulations including pre-employment physicals, annual updates, and in-service requirements. • Process Aides for employment as well as procure and authenticate documents required for employment such as I9. • Tracks all required monthly in-services, supervisions, evaluations, disciplinary actions and required health data. • Assists in preparing for audits or surveys. Show less



Golden Touch Home Health

• HR Coordinator/Caregiver Intake

  • May 2021 - Mar 2022

  New York, United States • Responsible for a wide range of tasks with human resources for company with over 5000 employees including benefit, general administrative duties, and report generation • Created and maintained job board system which assisted the onboarding process of aides • Managed workflows & implemented new policies to ensure company abides by NY State regulations for Home Care. • Relayed important information to caregivers ensuring quality care and assistance to clients • Scheduled and hosted… Show more • Responsible for a wide range of tasks with human resources for company with over 5000 employees including benefit, general administrative duties, and report generation • Created and maintained job board system which assisted the onboarding process of aides • Managed workflows & implemented new policies to ensure company abides by NY State regulations for Home Care. • Relayed important information to caregivers ensuring quality care and assistance to clients • Scheduled and hosted in-service & orientation training for PCA/HHA focusing on caregiver’s support • Verified PCA/HHA/CDPAP files to ensure up to date and compliant with company & state policies/regulations Show less



Xincon Home Health Care Services, Inc.

• Marketing and Customer Service Specialist

  • Jun 2019 - Nov 2020

  Manhattan, New York, United States • Provided support to Aides for on-going peer activities and aide benefits. • Educated and engaged with Aides to help provide them with advice on advancing their careers. • Created promotional campaigns and maintained aide virtual community on social media, including Facebook, YouTube, and WeChat. • Provided solutions and personalized customer service via all communication channels. • Hosted internal discussions to review feedback in order to improve and grow the organization… Show more • Provided support to Aides for on-going peer activities and aide benefits. • Educated and engaged with Aides to help provide them with advice on advancing their careers. • Created promotional campaigns and maintained aide virtual community on social media, including Facebook, YouTube, and WeChat. • Provided solutions and personalized customer service via all communication channels. • Hosted internal discussions to review feedback in order to improve and grow the organization, discover new leads, and create additional service offerings. Show less



Sooner Education

• United States
• E-learning
• 1 - 100 Employee

• Leader of Marketing and customer service Team

  • Jun 2019 - Mar 2020

  Greater New York City Area Providing exceptional solution-oriented and personalized customer service via all communication channels Providing solutions to customers, with strong attention to detail, follow-up, and a sense of urgency for implementing a course of action Building positive relationships and proper etiquette with different customer personalities. Assisting the Marketing Team by creating promotion materials Discussing feedback to help grow the organization and discover new leads as well as new… Show more Providing exceptional solution-oriented and personalized customer service via all communication channels Providing solutions to customers, with strong attention to detail, follow-up, and a sense of urgency for implementing a course of action Building positive relationships and proper etiquette with different customer personalities. Assisting the Marketing Team by creating promotion materials Discussing feedback to help grow the organization and discover new leads as well as new service offerings. Show less



Baruch College

• United States
• Higher Education
• 700 & Above Employee

• Student Assistant

  • Jan 2018 - Mar 2020

  Greater New York City Area • Helped the Modern Language Department publish a book about Foreign Languages. • Wrote manuscripts to help analyze the history of languages, such as Spanish, Chinese, & English.



International Institute for Learning

• United States
• Professional Training and Coaching
• 200 - 300 Employee

• Studio Production Intern

  • Jan 2019 - Apr 2019

  Greater New York City Area • Worked alongside the Associate Producers during studio or location shorts, and was responsible for script continuity, keeping accurate time code notes during shoots, and screening/logging footage for the producers. • Acted as the assistant to the Producer to help with various studio production tasks. A Studio Production Intern- Doing works with DP on various studio production tasks, including operating Cameras.



Nassau Community College

• United States
• Higher Education
• 700 & Above Employee

• Student Aide, Communication Lab

  • Jan 2017 - Dec 2017

  Nassau Community College- Garden City, NY Assisted students’ need in Communication courses, computer skills, use of computer programs and videos in Lab. Strong organizational, communication and interpersonal skills.

• Student Aide, Reading Center

  • Jan 2016 - Dec 2016

  Nassau Community College- Garden City, NY Provided assistance to restocking of office supplies, assisting with answering phones, sorting mail, counting and packaging exams



Gucci

• Italy
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Temporary Public Relation Assistant (Temporary)

  • Jun 2017 - Jul 2017

  Hong Kong Prepared and organize 100-200 invitation for fashion events Worked closely with PR Manager to organize on-site events Organized around 100 products for showing in an event



Forever 21

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Part Time Sales Assistant

  • Sep 2014 - Dec 2015

  Sunrise Mall, Masspequa park, New York Provided excellent customer services to 20-30 customers daily Gave them clothing advice and fashion suggestions for their personal needs



Muji (Hong Kong) Co., Ltd

• Retail
• 1 - 100 Employee

• Part time of Sales Assistant

  • Sep 2013 - Mar 2014

  Hong Kong Provided excellent customer services to customers daily Gave them clothing advice and fashion suggestions for their personal needs



I.T APPARELS LIMITED

• Part Time of Sales Assistant

  • Oct 2012 - Jan 2013

  Hong Kong