Hei Chun, Chris Cheung
Information Technology Officer at Hong Kong Metropolitan University- Claim this Profile
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Japanese Elementary proficiency
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English Professional working proficiency
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Deutsch Elementary proficiency
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Cantonese Native or bilingual proficiency
Topline Score
Bio
Experience
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Hong Kong Metropolitan University
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Hong Kong
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Higher Education
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500 - 600 Employee
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Information Technology Officer
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Feb 2021 - Present
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Assistant Information Technology Officer
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Feb 2017 - Jan 2021
- Develop the visualizations and scripts from Elastic-search, Log-stash & Kibana (ELK), to investigate and analyze the network usages and wireless coverage on different campus of University.- Design and manage evaluation questionnaires, staff accounts on SharePoint, etc.- Provide the technical support on wireless network services, infrastructure design and maintenance. Radius. And monitoring the quality by using Airwave with Aruba devices.- Effective manage, operate and support system management tools including WhatsUp Gold, ManageEngine OpUtils.- Maintain and enhance the quality of IP Phone operation, by controlling Cisco Unified CM Administration (CUCM), Cisco Unity Connection Administration. - Take responsibility for Cisco Integrated Management Controller (CIMC) and SolarWind to ensure the health of Voice Gateway for communications on IP Phone connection.- Take part of user account management on creation, permission change and group policy consideration. Show less
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PING AN
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China
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Financial Services
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700 & Above Employee
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Mobile Apps Developer
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Jun 2016 - Nov 2016
-Web design, front-end development -User experience enhancement -SEM -Business strategies planning and optimization -Mobile application design and development (Android) Achievement: Implement the event website for Sino Group - Gold Coast Motor Festival http://www.goldcoastmotorfestival.com/ -Web design, front-end development -User experience enhancement -SEM -Business strategies planning and optimization -Mobile application design and development (Android) Achievement: Implement the event website for Sino Group - Gold Coast Motor Festival http://www.goldcoastmotorfestival.com/
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HKU SPACE PCC
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Hong Kong
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Software Engineer
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Mar 2014 - Mar 2016
-Enhance the website and system of the college -Provide In-House end-user support and software development -Keeping and planning the cooperation with other college -Manage and configure the Billing System and RSVP System -Maintain and support access control system, classrooms’ computers and visualizers -Enhance the website and system of the college -Provide In-House end-user support and software development -Keeping and planning the cooperation with other college -Manage and configure the Billing System and RSVP System -Maintain and support access control system, classrooms’ computers and visualizers
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Infoware System Ltd
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Hong Kong
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Junior System Engineer
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Nov 2013 - Feb 2014
-Provide customer services of company's products -Enhance different organizations’ network and server administration -Set up the network and computers' components for new stores -Find out the possible risks of security and vulnerable on the companies' network and solve it all Achievement: Cooperating with Swatch Group and upgrade their Flagship and Franchise stores to Windows 7 which are located in Hong Kong and Macau (Total 93 stores) before April 2014 -Provide customer services of company's products -Enhance different organizations’ network and server administration -Set up the network and computers' components for new stores -Find out the possible risks of security and vulnerable on the companies' network and solve it all Achievement: Cooperating with Swatch Group and upgrade their Flagship and Franchise stores to Windows 7 which are located in Hong Kong and Macau (Total 93 stores) before April 2014
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Education
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The Hong Kong Polytechnic University
Master of Science (MSc), E-Commerce/Information Technology