Heena Patel

Consultant at Mokum
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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Experience

  • Home Office
    • London, United Kingdom
    • Oracle HR Business Analyst
      • Sep 2009 - Present

      I am responsible for the management of all changes to the Oracle e-Business Suite affecting HR functionality. I receive changes requested by the business to meet new requirements and will initiate changes to support more cost-effective processes. This will involve considering the best way to meet the need and manage the change through the established change gateway process. I ensure that such changes are delivered by the appropriate delivery agent so as to assure best practice, quality and Value for Money.I am responsible for liaising with the HR function and other business stakeholders to understand the business need for changes to Oracle, driven by external factors or by continuous improvement. Recently this has included a new performance management solution and implementation of the pay award. I develop and deliver solutions where there is no technical coding required. I carry out system testing and liaise with the testing team to assist in management of appropriate user acceptance testing.I support face-to-face meetings and workshops with stakeholders throughout the organisation to support changes to the Adelphi system and its associated processes.I proactively review the Oracle system and associated processes to identify opportunities for continues improvement through process simplification and the use of Oracle standard functionality.

    • United Kingdom
    • Environmental Services
    • 700 & Above Employee
    • Release 12 HR Scoping Exercise (P/T)
      • Sep 2009 - Feb 2010

      This role involved working with the client through their current HR processes and mapping their requirements to standard Release 12 HRMS functionality. A number of detailed workshops were held with the client to work through processes and provide a high level understanding of current and new Oracle functionality. Demos were delivered to the team of their To-Be process along with a high-level scoping document. This role involved working with the client through their current HR processes and mapping their requirements to standard Release 12 HRMS functionality. A number of detailed workshops were held with the client to work through processes and provide a high level understanding of current and new Oracle functionality. Demos were delivered to the team of their To-Be process along with a high-level scoping document.

  • Department for Work and Pensions
    • Blackpool, United Kingdom
    • Senior Manager & Lead HR Consultant
      • Aug 2008 - Sep 2009

      As the HR lead of the DWP systems team I managed the roll out of their shared service solution to clients Cabinet Office and Department of Schools and Pensions. This involved delivering the end-to-end project cycle, including delivery of data workshops, sign-off for functional requirements, config for Core HR, SSHR, iRecruitment and OLM. I also contributed to SVT, supported UAT and post go-live queries. As a result of good team working both clients went live on time; Cabinet Office April 09; Department of Schools and Pensions September 09. The projects were heralded as a DWP success story for future clients. From a managerial angle, I conducted weekly team meetings, created planning reports and helped communication in general across the team between locations.I managed four members of staff, varying my style as is needed, for different attitudes and skill level. This was a very enjoyable project.

    • HR Support Consultant
      • Jul 2009 - Jul 2009

      This was a functional support role to help with the R12 core HR build and testing. The client had multi-legislations and hence there was some variations in build work. This was a functional support role to help with the R12 core HR build and testing. The client had multi-legislations and hence there was some variations in build work.

    • Internet Expenses - Lead Consultant
      • Feb 2008 - Aug 2008

      * Functional Build of iExpenses Solution * Project Planning, Requirements Gathering, Design Workshops + Meetings * Build 1 + 2 * Deliver CRP 1 + 2 * System Testing * Training; Documentation * Functional Build of iExpenses Solution * Project Planning, Requirements Gathering, Design Workshops + Meetings * Build 1 + 2 * Deliver CRP 1 + 2 * System Testing * Training; Documentation

    • HRMS Modules - Support Consultant
      • Nov 2006 - Nov 2007

      Channel 4/ International Baccalaureate/ Rent Service * Responsible for HR related calls/cases * Investigate, Analyse, Test & Resolve Client Issues * Where applicable raise/ monitor/ progress SR with Oracle. * Communicate Resolution to the Client. Response provided within the 2-Hour SL Agreement Channel 4/ International Baccalaureate/ Rent Service * Responsible for HR related calls/cases * Investigate, Analyse, Test & Resolve Client Issues * Where applicable raise/ monitor/ progress SR with Oracle. * Communicate Resolution to the Client. Response provided within the 2-Hour SL Agreement

    • Interface Manager
      • Mar 2006 - Oct 2006

      * Post implementation of Oracle HRMS and Oracle Payroll * Conducted HR data analysis and completed error reports * Developed and communicated HR Business Processes which cover Oracle HRMS* Manage pay interface runs and processes for HR pay teams* Resolve data corrections to ensure 100% data accuracy* Manage team of 50 staff members through the transitional period* Provide Interface support + advise to the business

    • Project Manager - Data Migration
      • May 2005 - May 2006

      Responsible for Project Managing the UK Data Migration stream of work which included:* Pre GO-LIVE of Oracle HRMS and Oracle Payroll completed data alignment and migration activity to cleanse data* Completed data analysis for pay critical and non-pay critical data misalignments* Produced project Gantt charts, risk registers, issues log and progress reports to senior management and project board members on a monthly basis* Led agency team to achieve 100% data alignment of 5-8000 data fields within a 5 day cycle for 12 months* Managed team through to the HR system implementation

    • HR Manager
      • Oct 2002 - Apr 2005

      * Line managed and led team of 8 officers to deliver pay and conditions to IND staff* Delivered advice to customers + line managers on a range of HR issues* Designed + delivered + communicated pay team processes to enhance business understanding

Education

  • De Montfort University
    2.1, Computing
    2008 -

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