Heena Kouser
Senior Sales Executive at Ocean Learning Academy at Ocean Learning Academy- Claim this Profile
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Experience
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Ocean Learning Academy
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India
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Education Administration Programs
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1 - 100 Employee
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Senior Sales Executive at Ocean Learning Academy
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Mar 2021 - Present
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Senior Academic Advisor
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Jan 2021 - Dec 2022
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Quickstep English centre
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Education Administration Programs
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1 - 100 Employee
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Academic Coordinator
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Jan 2016 - Feb 2020
* Counseling to students about Foreign languages. * Giving details on batch timings n Course fee. * Handling the tasks of recording and scrutinizing the complaints received from the students. * Assigned the tasks of providing timely responses to the queries and complaints of customers. * Handled the tasks of making outbound sales for new n existing students. * Counseling to students about Foreign languages. * Giving details on batch timings n Course fee. * Handling the tasks of recording and scrutinizing the complaints received from the students. * Assigned the tasks of providing timely responses to the queries and complaints of customers. * Handled the tasks of making outbound sales for new n existing students.
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BRAINSTORM CONSULTING PVT LTD
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India
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Education Administration Programs
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1 - 100 Employee
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Academic Advisor
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Mar 2013 - Feb 2016
* Responsible for handling and solving student issues related to their course via calls and mails. * Handled the tasks of contributing ideas for developing ongoing process and work flow. * Responsible for operating the department managing system requirements and timelines. * Assigned the tasks of supporting sales team in recognizing and developing new sales ideas. * Performed other administrative tasks as assigned. * Responsible for handling and solving student issues related to their course via calls and mails. * Handled the tasks of contributing ideas for developing ongoing process and work flow. * Responsible for operating the department managing system requirements and timelines. * Assigned the tasks of supporting sales team in recognizing and developing new sales ideas. * Performed other administrative tasks as assigned.
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Quickstep english centre
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Education Administration Programs
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1 - 100 Employee
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Admissions Counselor
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Jun 2011 - Feb 2013
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