Héctor I. Colón

Technical Product Manager Intern at employHER
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Contact Information
us****@****om
(386) 825-5501
Location
Philadelphia, Pennsylvania, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency
  • Portuguese Limited working proficiency

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5.0

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Jesus Luna

I would highly recommend Hector to ANY company. Hector is a top-tier employee. He always strives for excellence and takes pride in his work; whether it is a big or small task. I had the privilege to work with Hector at Merakey, he was my partner. There, I witnessed many of Hector’s strengths. He possesses exceptional leadership, communication and cross-functional skills. He maintained effective working relationships with internal and external partners. Everyone spoke highly of Hector and enjoyed collaborating with him. He brings great energy to the team and workplace. Additionally, Hector was always willing to provide a helping hand. I could always count on him for problem solving and support with my clients. Hector is an awesome team player, he is punctual, dedicated to his work, and was extremely empathetic towards both colleagues and respective clients. Any company would be incredibly lucky to gain him as an employee as he will bring forth high business value.

Shanise Weatherbee, MA

Hector is an exceptional individual; he has a great attitude and consistently exceeds expectations in the workplace. Hector exhibits passion and enthusiasm in helping others, especially when it comes to problem-solving. Hector possesses effective communication and cross-functional skills. He works extremely well with individuals of all levels. Additionally, he has a strong value system and operates with the utmost integrity. During my tenure as his supervisor, I could always count on Hector to come in early each day and consistently produce high-quality work. He truly takes pride in everything he does. Hector was always pleasant and looking for ways to learn, grow and be an asset to the team. He was also the highest performer in my department. He is a rapid learner and managed to master the skills of his role in under 6 months. He was always open to feedback and valued supervision. Hector worked tirelessly to ensure he exceeded the expectations of the individuals he worked with and achieved exceptional follow through and results. I received feedback about Hector’s work ethic, engagement with his clients and partners from external stakeholders regularly. Hector is a natural leader and team player. I truly enjoyed having him on my team. He will be an asset to any team and company he joins. I have no doubt he will accomplish exponential results and make an incredible impact in any organization he sets foot in.

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Credentials

  • Trained Professional Mentor
    Mentor Collective
    Jun, 2022
    - Nov, 2024
  • Morning Brew Accelerator
    Learning @ Morning Brew
    Apr, 2022
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Technical Product Manager Intern
      • Jan 2022 - Present

    • United States
    • Non-profit Organizations
    • 200 - 300 Employee
    • Special Project— Bilingual Child Protective Specialist (Remote)
      • Jan 2022 - Sep 2022

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Mental Health Counselor & Program Manager (Remote/Hybrid)
      • Mar 2020 - Jan 2022

      Managed & coordinated 15+ external partner communication & relations, which led to increased support from partnerships & collaborations that are greatly impacting consumer success, outcomes & overall consumer program experience.Established 8 new partnerships that added incremental value by introducing new services resulting in higher efficiency & remediation of consumer barriers. Initiated & developed efficient virtual service processes & procedures that successfully met & exceeded company objectives amidst the global pandemic.Improved program consumer engagement by 75% by leading, modeling & sharing key insights & best practices with 20+ involved constituents.Elected to be the first to learn new systems, train & mentor 12 senior & junior employees resulting in a thorough understanding of 20+ newly implemented systems & significantly improving internal efficiencies by 80% compared to 20%. Piloted complete program re-design & efficiently crafted solutions to all arising issues. Made proper program adjustments to make expectations feasible.Selected out of 30 employees to compose client & employee success stories for organization due to writing talent & ability to craft compelling stories.

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Bilingual Mental Health Case Manager & Employee Resource Manager
      • Jul 2017 - Mar 2020

      Fostered excellent rapport with 20+ services providers & partners which led to highly productive meetings, eased, optimized processes & results.Developed superior service plans, social support systems & enabled participants to reach their goals & achieve transformational results.Faithfully received exceptional feedback from superiors, partners, participants & their professional supports for strong work ethic & results.Chosen to serve as a model to all employees in department as a result of top performance, optimizing workflow & maximizing productivity. Individually generated over 60% of departmental revenue.Efficiently earned 2 promotions for greatly impacting organization by improving company reputation, decreasing expenses & increasing revenue.

    • Bilingual Children's Behavioral Health Specialist
      • Dec 2016 - Jun 2017

    • Judicial Specialist & Researcher
      • Dec 2015 - Dec 2016

      Managed communications with 10 community stakeholders & institutions.Coordinated special events, group panels, discussion boards at University of Pennsylvania & other Philadelphia organizations quarterly. Selected out 10 to handle all legal files due to high level of confidentiality.Conducted & facilitated presentations successfully, completed superior case briefings & correspondence with other court workers & officers. Orientated, trained 5 interns/mentees quarterly & served as a support to new interns/mentees in Judge's Philadelphia Youth Mentorship program.Recognized for demonstrating superior comprehension of court proceedings & positively influencing employees, interns & new mentees.

    • Higher Education
    • 700 & Above Employee
    • Provost's Office Student Assistant
      • Aug 2014 - May 2016

    • Latino Student Leadership Institute Peer Mentor & Logistical Leader
      • 2013 - 2015

    • Bilingual Representative & Advocate, Center for Public Scholarship and Social Change
      • 2014 - 2014

    • Assistant General Manager
      • May 2014 - Dec 2015

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Customer Service Representative & Tutor
      • Apr 2014 - Jun 2015

Education

  • Learning @ Morning Brew
    Business Administration and Management, General
    2022 - 2022
  • Millersville University of Pennsylvania
    Bachelor’s Degree, Sociology, concentration in Criminology, with a minor in Latino Studies
    2012 - 2016
  • Universidad de Burgos
    Bachelor's degree
    2015 - 2015
  • Thomas Alva Edison High School
    High School Diploma
    2008 - 2012
  • Coursera
    Project Management
    2022 -
  • Coursera
    Project Management
    2022 -

Community

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