Experience

Benay Enterprises, Inc.

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Accounting Intern

  • Mar 2022 - Present

  • Help prepare invoices, expenses, and sales reports.• Analyse financial data.• Perform research for budgeting and financial reports.• Check financial documents and journal entries for accuracy.• Reconcile bank and credit accounts• File documents.• Provide administrative support as needed. • Help prepare invoices, expenses, and sales reports.• Analyse financial data.• Perform research for budgeting and financial reports.• Check financial documents and journal entries for accuracy.• Reconcile bank and credit accounts• File documents.• Provide administrative support as needed.



El Nuevo Pollo Sabroso

• United States
• Restaurants

• Manager

  • Jun 2008 - Jan 2021

  • Accomplishes restaurant human resource objectives by scheduling, counseling, and disciplining employees; communicating job expectations; planning, monitoring, and reviewing job contributions; enforcing policies and procedures.• Achieves restaurant operational objectives by implementing production, productivity, quality, and customer-service standards; resolving problems; determining system improvements; implementing change.• Meets restaurant financial objectives by preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.• Plans menus by consulting with chefs; estimates food costs and profits; adjusts menus.• Controls costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation.• Publicizes the restaurant by encouraging local businesses to hold social events at the restaurant.• Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; maintaining security and sprinkler systems.• Maintains ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement.• Monitoring food presentation and service.



The Bristal Assisted Living

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Concierge/Security

  • Feb 2014 - Jun 2014

  • Assist patrons with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.• Project an approachable and professional image in personal appearance, manner, and demeanour.• Maintain a work environment of cleanliness and organization.• Assure prompt and positive action on all resident complaints, questions, concerns and suggestions, as well as conduct quality assurance follow-up; respond to inquiries regarding services and building issues.• Acknowledge and greet all residents and guests with utmost courtesy and urgency, moving out from behind the front desk to open doors and assist owners.• Listen and work with residents who present service opportunities that other staff employees cannot resolve.• When so directed, participate in resident organization and functions. •Record reservations for guest and conference/party rooms.• Forward event planning opportunities to Resource Concierge.• Use professional telephone etiquette in handling resident requests.• Provide administrative assistance with resident files, ledger cards, which may include information regarding current employment, work telephone, number of vehicles parked on property, license numbers, assigned parking number/permit, and emergency information.• Maintain key log and all applicable data sheets.• Assist with package deliveries.• Provide access control services and remain vigilant of non-residents and their purpose for being on property.• Provide continuous updates, edits, reviews, and additions to the electronic database.



Planet Wings

• United States
• Restaurants
• 1 - 100 Employee

• Assistant Manager

  • May 2013 - Nov 2013

  • Understand and support store operations, policies, and procedures• Performs and trains all duties of the Customer Service Representative and Provides training assistance to new Customer Service Representative positions• Prepares and transmits the daily bookkeeping, invoicing and gasoline data as required• Ability to complete daily banking• Troubleshoots daily close out and shift sales analysis• Provides prompt, courteous customer service and professionally resolves customer issues• Distinguishes between acceptable and unacceptable employment applications, making recommendation for applicant interviews• Conducts performance and disciplinary discussions in Store Manager's absence• Assumes Store Manager responsibilities when needed• Assist the Store Manager with shift coverage in the event there are no• other employees available to work• Develops employee work schedules• Ability to finalize, transmit and process weekly time and attendance records and payrollPerforms other duties as assigned by the Store Manager

• Delivery Driver

  • Dec 2012 - Nov 2013

  • Deliver a wide variety of foods to different addresses and through different routes• Follow route and time schedule• Load, unload, prepare, inspect and operate delivery vehicle (if the need arises)• Ask for feedback on provided services and resolve clients' complaints• Collect payments• Inform on new products and services• Complete logs and reports• Follow Planet Wings regulations and safety standards



Lori's Gifts

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Sales Associate

  • Jun 2012 - Oct 2012

  • Meeting and making a connection with customers, asking questions and listening to shoppers' needs, then giving options and advice on meeting those needs• Inspiring the customer to buy, celebrating the purchase, and creating a lasting positive impression of you, Lori's Gifts, and the purchase• Maintaining selling floor presentations, and restocking them as needed• Learning Lori's Gifts systems and procedures to enhance selling efficiencies and complete support duties• Handle all returns courteously and professionally• Responsible for achieving personal sales goals• Maintain a professional attitude with sincerity and enthusiasm reflecting Lori's Gifts commitment to our customer - the most important person in our stores• Be knowledgeable of and perform sales support functions related to POS procedures• Develop product knowledge by reading current vendor tags and pamphlets• Be aware of current promotional events and sales• Maintain good housekeeping standards• Adhere to Loss Prevention and inventory control and compliance procedures• Perform other duties as assigned• Regular, dependable attendance and punctuality