Experience

The Children's Place

• United States
• Retail
• 700 & Above Employee

• Manager-Labor and Analytics

  • Jun 2017 - Present

• Store Labor and Payroll Analyst

  • Jun 2016 - Jun 2017



Macy's

• United States
• Retail
• 700 & Above Employee

• Operations Manager

  • Aug 2014 - Jun 2016

  -Drive overall Store Scorecard results by focusing efforts on the following tactics: shopping environment, pricing and signing, workload planning; Profit: staffing and weekend compliance, logistics, shortage and safety-Manage all payroll and non-payroll expense budgets-Oversee the management of receiving and processing of all new receipts; ensure back of house standards are maintained and Return To Vendor compliance-Support store shortage and implement reduction initiatives-Oversee in-store safety and risk management programs-Assist with staff mapping and scheduling budgets-Ensure that all procedures, policies, exposure standards and shortage awareness are thoroughly understood by the Operations team are understood and executed by Associates-Oversee in-store order fulfillment and connect at macys Omni-Channel initiatives-Coordinate and oversee in store leased businesses and leased business opportunities -Assist with the recruitment and selection of sales and support Associates-Monitor Macys store technologies and facilities engineer team members-Oversee on-site store technology support team membersLocation:Garden State Plaza, Paramus, NJ



Gap Inc.

• United States
• Retail
• 700 & Above Employee

• Assistant Store Manager of Operations

  • Jan 2013 - Aug 2014

  • Creating monthly sales plans • Completing in-store auditing of files, reports, and operating statements for Bergen County/NYC Metro market• Staffing ,training , and scheduling for both logistics and sales teams • Implement action plans to improve key performance indicators to maximize business opportunities •Coordinating in store maintenance and vendor contracting• Creating loss prevention training plans and act as a liaison for field LP leaders • Planning and implementing rollout of all new store initiatives such as Reserve in Store, Ship from Store, Store to Cloud, and WISE• Coordinate repairs and support for all in store technology • Review and allocate payroll between brand and customer work centers• Facilitate and plan several new store openings and store closings throughout district and region• Supervise over 100 employees within a high volume environment• Oversee operation and cash management divisions of store • Create payroll plans to help manage and forecast payroll targets • Scheduling store sales floor coverage to maximize customer engagement and task completion based upon the payroll goal Execute performance evaluations for employees • Create developmental timelines and training plans for direct reports • Implementing action plans to maintain in-store expense budgets • Monitoring incentive programs for recognition of store staff• Monitor and enforce adherence to all corporate policy and procedures • Administer district wide associate on-boarding• Utilized Taleo for in-store hiring and Personnel Management for staff schedulingLocations:34th and Broadway, New York,NYGarden State Plaza, Paramus, NJ

• Customer Experience Manager

  • Apr 2009 - Jan 2013

  • Establish support in achieving all productivity, profitability, and system standards• Train store leadership team regarding all operational control initiatives.• Budget and manage payroll within store environment• Perform interviews and hiring of candidates for available positions within stores. • Recruit new employees and creating hiring plans• Supervise over 60 employees within a high volume environment. • Ensuring brand standards and operation standards meet expectations to support brand accountability.• Manage in-store controllable expenses • Help create in-store promotions • Monitor and report sales results from in store promotionsLocations :Route 17, Paramus , NJRiverside square mall, Hackensack , NJ

• Associate Store Manager

  • May 2006 - Apr 2009