Hector Gutierrez
Club concierge at Peninsula Papagayo- Claim this Profile
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Inglés Full professional proficiency
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Español Native or bilingual proficiency
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Francés Elementary proficiency
Topline Score
Bio
Credentials
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Intensive Real Estate Brokerage Training Course
Cámara Costarricense de Corredores de Bienes RaícesJan, 2019- Sep, 2024
Experience
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Peninsula Papagayo
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Costa Rica
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Real Estate
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1 - 100 Employee
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Club concierge
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Jul 2021 - Present
The Club at Peninsula Papagayo is exclusively available to homeowners within the real estate project; one of the most valued aspects of its membership is the highly personalized concierge team, as we are well known for our attention to detail, creativity, discretion, and personalized service, keeping members connected to exciting happenings and must-do experiences throughout the country. The Club at Peninsula Papagayo is exclusively available to homeowners within the real estate project; one of the most valued aspects of its membership is the highly personalized concierge team, as we are well known for our attention to detail, creativity, discretion, and personalized service, keeping members connected to exciting happenings and must-do experiences throughout the country.
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Grand Hyatt
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Hospitality
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700 & Above Employee
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Front of the House
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Feb 2020 - Jul 2021
On 2020, I decided to jump out of my comfort zone in aims to improve my cultural awareness by moving to one of Hyatt’s properties located in Middle East: Grand Hyatt Doha. It was my first working experience out of my country (happening amidst covid19 crisis), and I started at the front office team as a front desk clerk. On 2020, I decided to jump out of my comfort zone in aims to improve my cultural awareness by moving to one of Hyatt’s properties located in Middle East: Grand Hyatt Doha. It was my first working experience out of my country (happening amidst covid19 crisis), and I started at the front office team as a front desk clerk.
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Casa Chameleon Hotels
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Costa Rica
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Hospitality
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1 - 100 Employee
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Room Reservations
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Jun 2019 - Jan 2020
Casa Chameleon Hotels is a hospitality company that manages high end boutique properties in Costa Rica. I was part of their room reservations/sales team, and some of my duties involved: - Managing room inventory on our official website as well as the respective extranets. - Creating seasonal promotions online in aims to achieve our sale goals. - Booking reservations and leisure travel itineraries for any of our 4 properties. - Smart communication with both vendors and travel agents. Show less
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Andaz Costa Rica Resort at Peninsula Papagayo
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Costa Rica
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Hospitality
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1 - 100 Employee
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Guest Relations
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Jan 2016 - Jan 2019
The approach of Guest Relations in this property, enables you to develop - in the long term - your multitasking abilities as it is the result of a merge between: Room Reservations - Communications Centre - Room Service & Concierge. The approach of Guest Relations in this property, enables you to develop - in the long term - your multitasking abilities as it is the result of a merge between: Room Reservations - Communications Centre - Room Service & Concierge.
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El Mangroove Hotel
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Costa Rica
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Hospitality
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1 - 100 Employee
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Concierge
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Dec 2013 - Dec 2014
El Mangroove Autograph Collection (a Marriott property), is a boutique hotel located in the Pacific coast of Costa Rica. It will always be an honor to have been part of the opening team for this property; I joined them as a concierge, and as such, I had to understand customer’s needs and provide them with personalized solutions by suggesting activities and facilities offered by the hotel, that is why I needed to have extensive knowledge of the premises and the nearby venues to make the most suitable arrangements of events, excursions, transportation etc. Show less
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Education
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2019 - 2019
Universidad Latina de Costa Rica
Diploma, Digital Strategy -
2012 - 2017
Universidad Nacional
Bachelor, International Trade & Business -
2015 - 2015
Memorial University of Newfoundland
Internship, Business Consulting
Community
